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Crafting Your IT Dream Team: Building a Robust Helpdesk Support Department

Professional Alternatives

Adequate Resource Allocation Proper resource allocation is crucial for a high-performing helpdesk support department. Additionally, providing the team with the necessary tools and technologies, such as remote support software and knowledge management systems, enhances their efficiency and productivity.

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HR Leadership: A Fresh Perspective on Shaping Organisational Success

EmployeeConnect

Embracing social trends and technology is essential, with resources available to facilitate staying abreast of developments. HR Marketing, akin to employer branding, social media utilisation, collaborative management, and knowledge management, offers avenues for HR to update its messaging and showcase employees effectively.

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Applying Design Thinking for Employee-Driven Solutions

Everwise

The cost and risk to experiment has substantially decreased. This drastic increase in the pace of business is pushing organizations to revamp their product and service management and development processes. So now you might be wondering: How does design thinking apply to human resources? Sounds great, right?

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Are You Truly Invested in Your Talent?

MapHR

With so many challenges facing today’s Human Resources executives in a constantly changing environment, Talent Management (TM) is sometimes pushed to the peripheral. It should, however, be a cornerstone for companies that value their talent. Just don’t lose sight of what your “talent” actually is: human.

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Why You Should Have an Offboarding Checklist (Plus Examples)

6Q

The offboarding process is part of the employee lifecycle and can lead to more engagement and talent retention. Managers can leverage knowledge provided by the offboarding process to make changes and help the entire company to grow wiser in hiring and minimise the impact of employee separation. What was the worst?