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Talent Management Software Vendors get a C+ in Customer Satisfaction

Josh Bersin

Despite the sky-high market valuations for these companies and the growth rate of the market, these products are not fully meeting customer needs. We just completed a year-long research study on the customer experience with talent management software. In fact, among the 1,146 companies we surveyed, their average overall satisfaction is 3.65

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Thoughts from the 2009 HR Technology Conference

Josh Bersin

This year’s conference was as exciting as ever, with many product announcements and exciting innovations to see. Madeline Laurano , our principal analyst in talent acquisition, is. Once each year we travel to Chicago to gather with Bill Kutik and dozens of HR vendors to see the latest and greatest technologies applied to human resources.

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Talent and Performance Management Survey Summary

HR Daily Advisor

Highlights of the Talent and Performance Management Survey: When survey takers were asked if they expect to face shortages of talent in areas that will impact their productivity or success in 2016, the majority (71.4%) answered “Yes.”. Productivity. Saba Performance Suite. When asked where shortages were likely to occur, 40.1%

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#Employee Feedback Is The Killer App #HR

TalentHQ

We can “like,” “rate,” or “evaluate” almost everything we buy – leading to a better shopping experience, better customer service, and products that more quickly adapt to our needs. With one question (“How well would you recommend this product to others?”) we can evaluate any product or service.