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People Analytics and HR-Tech Reading List

Littal Shemer

This list of People Analytics and HR-Tech books is not exceptional. So here is my People Analytics and HR-Tech reading list on Kindle (no paper books, as I like the trees), ordered chronologically from newest to oldest. People AnalyticsBuild the Value Chain This book, by Littal Shemer Haim , is not a typical textbook.

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How to Retain Call Center Employees & Reduce Turnover

Empuls

With the challenges of demanding customers, repetitive tasks, and, sometimes, stringent performance metrics, it's no surprise that keeping employees motivated and satisfied can be challenging. According to the 2020 Deloitte Global Contact Center Survey , the global contact center turnover rate reached a staggering 32% in 2019.

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Employee Experience: A Complete Guide for HR

Analytics in HR

The researchers found that if a store’s employee experience metrics progressed from the bottom quartile to the top one, its revenue would increase by more than 50%, with profits improving almost as much. It allowed managers to recognize the efforts of their team members, as well as peers to recognize positive behaviors in each other.

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Top 8 HR Tech Trends for 2021

Keka HR Blog

It is a useful way to empower and motivate the employees to take part in team challenges, leaderboards and other virtual interactions. . While there has, of course, been a tremendous shift in the way companies operate in 2020, there have still been considerable personal challenges for employees around the world.

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12 Major Issues HR Needs to Tackle Head on in 2019

Jason Treu

I’ve revised the titles of each trait (my take): Master and Improve Analytical Abilities – Smart technologies and analytics are quickly becoming essential. Over three-quarters of HR professionals (78%) indicate that analytical thinking will be the most vital worker capability by 2020.

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How to Retain Employees Without Spending More

SocialChorus

While engagement growth has been slow and steady in the past decade, the disruptions of 2020 brought never-before-seen fluctuations in workplace cultures. Feedback and analytics from surveys can help HR and team leaders better understand the expectations and issues of the employees in their organization. If you want to ?

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Do These 8 Things To Improve Employee Engagement

Engagedly

As a manager, if you are able to engage your employees , it’s a huge opportunity to gain long-term commitment and discretionary effort from your team. It can spike up company metrics across key areas, viz. Gallup is a global analytics and organization consulting firm providing solutions to problems of the organization).