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Smarter, Faster, Stronger: How Distributed Workforce Analytics Software Improves Business KPIs ?

Rallyware for Human Resources

By 2027, over half of the US workforce, it is estimated , will participate in the gig economy. This isn’t just for companies like Uber and Seamless, by the way: the consultancy McKinsey describes an “on-demand revolution in customer-experience operations,” changing the very role of customer care agent.

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Smarter, Faster, Stronger: How Distributed Workforce Analytics Software Improves Business KPIs

Rallyware for Human Resources

By 2027, over half of the US workforce, it is estimated , will participate in the gig economy. This isn’t just for companies like Uber and Seamless, by the way: the consultancy McKinsey describes an “on-demand revolution in customer-experience operations,” changing the very role of customer care agent.

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Explosive Growth in E-Commerce Requires New, More Agile HR

Rallyware for Human Resources

This highly dynamic talent landscape in an industry that is also constantly evolving with new technologies creates unprecedented challenges for HR professionals. Recently, Rallyware contacted Amazon’s Global Leadership Development Partner, Kvon Tucker, to get his insight into the changing role of HR in this dynamic industry.

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Learning and Development

Analytics in HR

Learning and development (L&D) is a systematic process to enhance employees’ skills, knowledge, and competency, resulting in better work performance. L&D is a core HR function and a significant part of an organization’s overall people development strategy. What is the difference between learning and development?

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Retail HR Needs to Focus on Improving Performance in Real-Time

Rallyware for Human Resources

Many companies are applying a customer-centric model to product and service design, and learning organizations should consider how to apply that way of thinking to the learning experiences they design and deliver. HR should be a steward for bringing about awareness of how critical the work environment is to the overall work experience.