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The Essential Guide to Customer Training

PSB

It encompasses a range of activities and resources, including product training, employee onboarding processes, comprehensive documentation, certifications, user communities, and feedback loops. Delivering this content effectively, possibly through a Learning Management System (LMS) , ensures easy accessibility.

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Digital onboarding: Identifying and implementing the key components

Business Management Daily

With so many small businesses planning to hire remote workers in 2024, now is a great time to build a comprehensive digital onboarding process for your business. Plus, getting a digital onboarding process created can help you hire and onboard a wider talent pool through remote hiring. What is a digital onboarding process?

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Work-at-Home: Strategies to Achieve Success & Avoid Scams

Heyyy HR!

Advances in technology have made it easier for employees to connect and collaborate from nearly anywhere. Before embarking on a work-from-home journey, it’s crucial to understand the different types of remote jobs available, as well as, the skills and tools that can help make the transition smoother. Yes, my mind is blown too.

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How (and What) Employee Training Tools Are Helping HR and Business Managers More Effectively Train the Workforce

Zenefits

What kind of workforce development tools do you use to help train your staff? Innovative employee training tools emerge every year, and they’re worth a look. Solutions abound to support training new employees and existing staff with onboarding, learning new skills, and advancing the skills they already possess.

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The Only Roles and Responsibilities Template You’ll Need in 2023 (Free Download)

Analytics in HR

Job task examples Software engineer: Write code, debug software, conduct code reviews. Data Analysis: Ability to analyze data using tools like Excel, SQL, or R. Graphic Design : Proficiency in Adobe Creative Suite for designing graphics and layouts. Problem-solving : Ability to analyze problems and find solutions.

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Reduce Churn Using SaaS Customer Training Platform

PSB

SaaS Customer Training Platform – Prevent Customer Churn. Every year, the average SaaS company changes about 30% of its tech stack, ensuring that some customers leave software-as-a-service (SaaS) companies. Admin or power users may change, new power users may not know how to use your platform.

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What Is a KSA and Why Do Small Businesses Need Them?

Homebase

One easy app to manage your hourly team. Get your team in sync with our easy-to-use, all-in-one employee app. Skills: These are measurable or observable qualities, acquired through practice, like automating spreadsheets, language proficiency, or familiarity with specific software. KSAs stand for Knowledge, Skills, and Abilities.