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7 Ways to Keep Call Center Employees Engaged

Achievers

Your call center employees are very often the first employees your customers interact with. They are problem solvers, and they are the keys to driving innovation, knowledge, and revenue throughout your organization. Call center employees also spend a lot of time talking to customers who are less than happy. Source: ContactBabel. Shorten ASA times.

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7 Ways to Keep Call Center Employees Engaged

Achievers

Your call center employees are very often the first employees your customers interact with. They are problem solvers, and they are the keys to driving innovation, knowledge, and revenue throughout your organization. Call center employees also spend a lot of time talking to customers who are less than happy. Source: ContactBabel. Shorten ASA times.

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5 Tried and Tested Ways to Improve Employee Productivity

Engagedly

Before we begin to learn about the ways to improve productivity, we need to know what employee productivity actually is. Business leaders want their companies to compete with others in their industry. Factors such as long working hours and irregular shifts can cause mental health issues among employees. Measuring Productivity.

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Compensation Package: A Guide For HR

Digital HR Tech

It can include unique rewards for different job levels, such as mid-level management vs. executives — who are seeking different forms of compensation (performance bonuses vs. equity in the company). Across most industries, the competition for talent is tough. How can an attractive compensation package be useful for the organization?

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Payroll Terms and Definitions: A Comprehensive Glossary

Zenefits

Payroll is one of the most crucial aspects of running a business — but it’s far from easy trying to learn and remember payroll terminology and jargon. Payroll deductions taken out of an employee’s wages after applicable payroll taxes are withheld. After-tax deductions include wage garnishments and Roth 401(k) contributions.

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Guide to Hiring Employees in Belgium

Recruiters Lineup

Belgium has a comprehensive legal framework that governs various aspects of labor relations, including employment contracts, working hours, leave entitlements, and employee rights. Contracts should include essential terms such as job description, salary, working hours, and notice periods.

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A ‘Chief Happiness Officer’ on How to Keep Employees by Keeping Them Happy

Visier

How can companies hit reset and win workers back by building a stronger employee base hinging on a living wage, happiness, and respect? To further explore this important question, Visier spoke with Tia Graham, the self-proclaimed “Chief Happiness Officer” of her company Arrive at Happy and author of upcoming book, The Happy Leader.