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Why Knowledge Management Didn’t Save General Motors: Addressing Complex Issues By Convening Conversation

Conversation Matters

GM was brought down by a flawed strategy, but an organization’s strategy is clearly a product of the knowledge that exists within its walls. The knowledge existed within GM to develop a more competitive strategy. To date, Knowledge Management has primarily been in the service of cost cutting or its twin, time saving.

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Why HR Needs To Ground Talent Decisions In Solid Business Impact

HR Tech Girl

Prior to that, he spent eight years leading consulting and best-practice research on knowledge management, human capital management, and process improvement. There, I was able to help others while learning sales, account management, customer service, and presentation skills. Guille was my client for several years at APQC.

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The Takeaways from RingCentral Analyst Summit

Aberdeen HCM Essentials

The event offered insights regarding company updates, product and market messaging roadmap, customer wins, and even a strategic announcement impacting the broader communications and collaboration industry. Below is a summary of my takeaways from the event: Strategic Partnership with Avaya. Company Roadmap.

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NY-Toronto Law Firm KM Summit 2008 in Boston

Knowledge Musings

This is a group of lawyers (primarily) who are very interested in knowledge management in the legal profession. Does Enterprise 2.0 = Knowledge Management 2.0? Half the room defined knowledge management on post-it notes, and the other half covered Enterprise 2.0. Blogging as Knowledge Management.

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Collective Sensemaking: How One Organization uses the Oscillation Principle

Conversation Matters

The consultants work on client projects in small ad hoc groups formed around topics of joint interest, for example, knowledge productivity or sustainable business. I have interacted with K&S for over ten years, working with their clients and offering the K&S consultants my own growing insights about knowledge management.

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4 Great Ways to Conduct Peer Assists: Transferring Knowledge Effectively

Conversation Matters

But in several of the examples both implicit knowledge and explicit is transferred as well. I start with a British Petroleum (BP) example that was my first introduction to Peer Assists while I was conducting research for my book, Common Knowledge. . . billion potential consumers of Mars products.

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How HR Chatbots Can Improve HR Processes (Includes Company Examples)

Analytics in HR

More companies recognize the benefits of AI for managing their employees. Also, 65% of respondents reported that AI improved productivity and efficiency in their HR departments. Using Bloomfire’s Knowledge Management Software System software, Aite Group created hundreds of pieces of content for employees.