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The Three Eras of Knowledge Management - Summary

Conversation Matters

I have posted lengthy descriptions of each of the three eras of knowledge management and here I have made a brief summary of all three. Since the term “knowledge management” came into popular usage, there have been three significant changes in how organizations have thought about their knowledge.

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Why Knowledge Management Didn’t Save General Motors: Addressing Complex Issues By Convening Conversation

Conversation Matters

GM was brought down by a flawed strategy, but an organization’s strategy is clearly a product of the knowledge that exists within its walls. The knowledge existed within GM to develop a more competitive strategy. The knowledge management task is to bring together the collective knowledge of the organization to bear on complex issues.

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Why HR Needs To Ground Talent Decisions In Solid Business Impact

HR Tech Girl

Prior to that, he spent eight years leading consulting and best-practice research on knowledge management, human capital management, and process improvement. He is the smartest person I’ve ever met, consistently dropping nuggets of wisdom, book recommendations, and strategic concepts he found useful in his career.

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Social Media in HR Summit, Dublin, Ireland ~ HR to HR 2.0 and.

Strategic HCM

Buy my book at Amazon. Buy my book at Amazon UK. 1 global online influencer in talent management. #6 I’ve recently arranged to speak at another couple of great conferences over the next few months. People management strategy. Talent management. (75). Book review. (55). Read more by me in.

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A KM Strategy Built on the Collective Knowledge of Ecopetrol

Conversation Matters

Two years ago I participated in a meeting to develop a knowledge management strategy for Ecopetrol, the state oil company of Columbia, South America. I want to describe it because it has stayed with me as a good example of an organization making use of its collective knowledge.

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The Takeaways from RingCentral Analyst Summit

Aberdeen HCM Essentials

Open: refers to the ability to integrate with third-party applications such as CRM, knowledge management, and help desk that companies use to run their business activities — enabling companies with easier implementation and user experiences.

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With Globoforce on Social Recognition

Strategic HCM

I’ve just been attending an event with Globoforce and the Conference Board on social recognition. Or do you want this interaction in your knowledge management, collaboration, innovation or CRM system instead? Because if so, you’re potentially going to be reducing the impact of both systems if you split the interaction in two.