The Three Eras of Knowledge Management - Summary

Conversation Matters

I have posted lengthy descriptions of each of the three eras of knowledge management and here I have made a brief summary of all three. Knowledge management began in the mid 1990’s. Leveraging Explicit Knowledge. Leveraging Experiential Knowledge.

Why Knowledge Management Didn’t Save General Motors: Addressing Complex Issues By Convening Conversation

Conversation Matters

GM was brought down by a flawed strategy, but an organization’s strategy is clearly a product of the knowledge that exists within its walls. The knowledge existed within GM to develop a more competitive strategy. The types of issues that require leveraging the collective knowledge.

Where Knowledge Management Has Been and Where It Is Going- Part Three

Conversation Matters

In this three part series I‘ve classified the evolving landscape of knowledge management into three categories. The first category is Leveraging Explicit Knowledge and is about capturing documented knowledge and building it into a collection - connecting people to content.

Collective Sensemaking: How One Organization uses the Oscillation Principle

Conversation Matters

The consultants work on client projects in small ad hoc groups formed around topics of joint interest, for example, knowledge productivity or sustainable business. Given those principles, after 15 years there are still no managers at K&S, nor hierarchy or job descriptions.

How to Hold a Retreat or Meeting Where New Thinking Emerges

Conversation Matters

The invitees were twenty-five recognized thought leaders in the field of knowledge management, both academics and practitioners. The stated goal of the retreat was to “push the boundaries of what we know about creating and managing knowledge-based organizations.”

We Know More Than We Can Say: The Paradox of Tacit Knowledge - Part One

Conversation Matters

“We know more than we can say” is a popular phrase heard at KM conferences and quoted in the many KM blogs. It is quoted to encourage attending to tacit knowledge, rather than exclusively focusing on explicit knowledge. The answer lies in, 1) how our brains store knowledge, 2) how we create knowledge, and 3) the values and relationships that are interlinked with tacit knowledge. . How Our Brains Store Knowledge. Creating Knowledge.

A KM Strategy Built on the Collective Knowledge of Ecopetrol

Conversation Matters

Two years ago I participated in a meeting to develop a knowledge management strategy for Ecopetrol, the state oil company of Columbia, South America. I want to describe it because it has stayed with me as a good example of an organization making use of its collective knowledge.

Five Actions Organizations Can Take to Increase Knowledge Sharing

Conversation Matters

There are five actions that organizations can take to increase knowledge sharing. Each approaches knowledge sharing from a very different direction and in that sense each adds something unique to the mix. Build knowledge sharing processes into the workflow. Deliver an actionable leadership message about knowledge sharing. In the last post I talked about why relationships are so necessary for knowledge sharing. Build Knowledge Sharing Processes into the Workflow.

Dead KM Talking - sound bites

Knowledge Musings

0:48 Prusak, "There will always be an interest in learning and knowledge in business." 2:05 Prusak, 3 Generations of knowledge. First, information management with a name change. Prusak provides a nice list of what is dead: knowledge-as-technology; documents and repositories = knowledge; large bureaucracy is a good idea for working with knowledge; knowledge exists outside of people; knowledge itself can be measured.

Knowledge-at-work: 05 Retrospect

Knowledge-at-work

Knowledge-at-work Personal thoughts about learning, community and social affordances for knowledge creation « CoP2.0 - January 2006 | Main | Structured Settlements3.0 ? KM bloggers kept the meme alive while new books, conferences and articles wained. There is something very powerful about knowledge elicitation, visual representation and working almost synchronously on a diagram.

Social Media in HR Summit, Dublin, Ireland ~ HR to HR 2.0 and.

Strategic HCM

Buy my book at Amazon. Buy my book at Amazon UK. 1 global online influencer in talent management. #6 Social Advantage (Management 2.0 Knowledge Infusion Centre of Excellence. SuccessFactors Performance and Talent Management Blog. People management strategy.

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4 Great Ways to Conduct Peer Assists: Transferring Knowledge Effectively

Conversation Matters

In an earlier blog post I described a framework for Knowledge Transfer and explained that the choice of knowledge transfer process differs depending upon 1) what transfer problem the organization is trying to solve, and 2) the type of knowledge (e.g.

NY-Toronto Law Firm KM Summit 2008 in Boston

Knowledge Musings

This is a group of lawyers (primarily) who are very interested in knowledge management in the legal profession. Does Enterprise 2.0 = Knowledge Management 2.0? Half the room defined knowledge management on post-it notes, and the other half covered Enterprise 2.0. Interestingly, the general themes that came up in both wiki windows were similar, which was the source for the following conversation: Knowledge Management.

Knowledge-at-work: KM practices

Knowledge-at-work

Knowledge-at-work Personal thoughts about learning, community and social affordances for knowledge creation « When learning and knowledge collide | Main | Knowledge managers » November 05, 2006 KM practices Which KM practices are the most important in your opinion? Ive been giving this some thought and have this short list: Facilitate conversations - this is where connections are made, trust is built, new knowledge emerges.

HR Tech Weekly: Episode #213: Stacey Harris and John Sumser

HR Examiner

This Week, We Have Updates From Stacey And John From The Ultimate Connections 19 Event, Amazon Will Release Conversational Knowledge Data Set of More Than 4 Million Words, Automattic Launches Happy Tools Distributed Workforce Products, and ActivTrak Raises $20M For Employee Monitoring Software.

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With Globoforce on Social Recognition

Strategic HCM

I’ve just been attending an event with Globoforce and the Conference Board on social recognition. Eg GE managers in Asia go out to dinner with their employees’ families to support retention by applying a bit of ‘social pressure’ on the parents – a very nice idea.

Knowledge-at-work: KM thought leaders

Knowledge-at-work

Knowledge-at-work Personal thoughts about learning, community and social affordances for knowledge creation « Where are KMs big guns ?? in S2 Reworking k representation Cycling to knowledge Taxonomy & KM Making connections! master fentaw on Knowledge representation Arjun Thomas on Informal learning - the root of KM? Rosie on Reworking k representation Stan Garfield on Knowledge lost guangzhou on Knowledge & knowing J Pody on Informal learning - the root of KM?

Knowledge-at-work: KM awareness

Knowledge-at-work

Knowledge-at-work Personal thoughts about learning, community and social affordances for knowledge creation « Classification - does it work? Main | Wikis, wellness and knowledge » March 26, 2006 KM awareness A review of personal strategies to stay abreast of KM developments. tags - KM knowledge_management PKM knowledge Subscribe to listservs, Yahoo groups and KM groups : Follow conversations via e-mail and on the net.

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HR TechStack – Learning Management System

WhoKnows

Learning Management System (LMS) Software Definition. Learning management systems (LMSs) are software platforms for instructors to manage and organize educational courses online and provide students a single location for all course material.

Knowledge-at-work: Podcasting for knowledge

Knowledge-at-work

Knowledge-at-work Personal thoughts about learning, community and social affordances for knowledge creation « On the concept of a concept | Main | New knowledge formation in community » October 02, 2005 Podcasting for knowledge Reflecting on the role and potential of podcasting for knowledge work - will it deliver JIT knowledge? Knowledge-at-work: Podcasting for knowledge - Currently podcas.

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