Corporate Strategy, Knowledge Base, Knowledge Management and Meeting

“Can I speak to a manager?” How an internal knowledge base can reduce customer service friction

ThoughtFarmer

NOVEMBER 29, 2022

A knowledge management strategy plays a key role in establishing an intranet business case. Create a knowledge base. An internal knowledge base helps employees find information, collaborate with others, and locate subject matter experts. Meet accessibility standards. Download now.

Knowledge Base

Knowledge Base Knowledge Management Handbook Corporate Strategy

Reach All Employees with the 8 Most Relevant Internal Communication Formats and Channels

Staffbase

MARCH 20, 2023

That’s why a discussion about corporate strategy on your employee app usually has fewer comments than the news about a new cafeteria. IRL face-to-face meetings may require more time and travel. Also, one-on-one-meetings don’t make much sense if you’re trying to communicate the same message to many employees.

Planning Tools

Planning Tools HR Software Compliance Training Meeting

Human Resources Today

“Can I speak to a manager?” How an internal knowledge base can reduce customer service friction

Reach All Employees with the 8 Most Relevant Internal Communication Formats and Channels

Webinars

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