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According to The Toyota Way by Jeffrey Liker (2004) , this company looks at every problem as an opportunity to identify root causes and develop countermeasures. —–> Change the purchasing guidelines. The organizational learning gurus would call these “knowledgemanagement systems.”). Transfer the knowledge.
Sales Force. In 2004 Mars Inc., The team was made up of the Chief of Party, four Quality Improvement Advisors and the KnowledgeManagement advisor. While working with the Police Academy in the Netherlands, I interviewed one of the initiators of the Peer Assists at the EU.
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