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Why Knowledge Management Didn’t Save General Motors: Addressing Complex Issues By Convening Conversation

Conversation Matters

In the summer of 2009 GM filed for bankruptcy. GM was brought down by a flawed strategy, but an organization’s strategy is clearly a product of the knowledge that exists within its walls. GM was brought down by a flawed strategy, but an organization’s strategy is clearly a product of the knowledge that exists within its walls.

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[Webinar recap] Building a culture of recognition: Credit Union ONE’s Employee Success™ Story

Achievers

Organizations with high engagement rates are 78 percent more productive and 40 percent more profitable than disengaged organizations 1. Additionally, Credit Union ONE did not have the resources to create an online program available to employees 24/7. 100 percent of managers have used the program to recognize their team.

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Transparent Office: In-the-Flow and Above-the-Flow

Transparent Office

These wikis are typically replacing knowledge management systems (or creating knowledge management systems for the first time). Modeled on Wikipedia, these wikis typically aspire to capture knowledge and insights that people collect in the course of their work. Thats a hard thing to get people to do.

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The Bamboo Project Blog: Do You Know How to Ask the Right Questions?

The Bamboo Project Blog

Main | The Business of Learning: What Does the Future Hold? Looking at tools like Google Squared , Google Trends and Wolfram Alpha , it's becoming increasingly clear to me that one of the key challenges we have before us is learning how to ask questions. The Bamboo Project Blog « The Big Question: How Do You Spend Your Time?

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The Bamboo Project Blog: Blogging for Learning

The Bamboo Project Blog

Main | Another Way to Participate in our Social Media Wiki Carnival and a Few Shout-Outs » Blogging for Learning Beth Kanter wrote yesterday about the recent growth in blogs maintained by nonprofit techies, linking it to my earlier posts on creating a climate of learning. The Bamboo Project Blog « A Seriously Creative Ad!

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McAfee on Widening the Flow

Transparent Office

In the old world of emails and knowledge management systems, our tools and processes force a rigid distinction between "doing your job" (i.e., in-the-flow activities, usually in email) and "giving back to the organization" (above-the-flow contributions to a knowledge management system).

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The Bamboo Project Blog: More on Scarcity vs. Abundance Thinking

The Bamboo Project Blog

Allen points out that scarcity thinking is the enemy of change management everywhere, not just in relation to IT projects or nonprofits and I completely agree. The Bamboo Project Blog « 101 Ways to Practice Blogging | Main | I Dont Have a Son. No web development help. Wouldnthelping them raise money themselves fulfill their mission?)