The Complexity of Transferring Lessons Learned from Projects

Conversation Matters

The team that has learned something writes it up, then the team that needs the lesson reads the report – knowledge transferred, end of story. The fault, if there is one, is the lack of recognition of the complexity involved in transferring knowledge.

Learning From Failure - It's Possible

Conversation Matters

But the research of Cannon and Edmondson indicates that managers greatly underestimate the difficulties that are involved in learning from failure. As this example from Cannon and Edmondson shows it often takes someone with good research skills to format data so that others can see it.

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Why Knowledge Management Didn’t Save General Motors: Addressing Complex Issues By Convening Conversation

Conversation Matters

GM was brought down by a flawed strategy, but an organization’s strategy is clearly a product of the knowledge that exists within its walls. The knowledge existed within GM to develop a more competitive strategy. The types of issues that require leveraging the collective knowledge.

Organizational Studies that Don't Just Sit on the Shelf: Participatory Action Research

Conversation Matters

involve a team of internal employees (who will be the beneficiaries of the findings) in all phases of the research, that is, data collection, analysis, recommendations and implementation. take verbatim notes to reduce interviewer bias in the data.

Study 63

CHROs and Collaboration

Strategic HCM

Management of financial management involves cause and effect relationships. Management of human capital requires an understanding of complexity. That’s not the key for me – not in most knowledge management roles and organisations any how.


My First Epiphany Of 2015? It’s A New Era Of Innovation!

SAP Innovation

And now we have the third platform, which is built upon the pillars of Big Data and analytics, cloud, social media, and mobile computing. Cognitive systems: This technology has been around since the birth of knowledge management in my days of early-stage business intelligence (BI) solutions.