Remove Books Remove Diversity Remove Knowledge Management Remove Time and Attendance
article thumbnail

The Three Eras of Knowledge Management - Summary

Conversation Matters

I have posted lengthy descriptions of each of the three eras of knowledge management and here I have made a brief summary of all three. Since the term “knowledge management” came into popular usage, there have been three significant changes in how organizations have thought about their knowledge.

article thumbnail

Why Knowledge Management Didn’t Save General Motors: Addressing Complex Issues By Convening Conversation

Conversation Matters

GM was brought down by a flawed strategy, but an organization’s strategy is clearly a product of the knowledge that exists within its walls. The knowledge existed within GM to develop a more competitive strategy. The knowledge management task is to bring together the collective knowledge of the organization to bear on complex issues.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Collective Sensemaking: How One Organization uses the Oscillation Principle

Conversation Matters

The day provides time for necessary coordination and joint decision-making but also for sharing client work, exchanging professional development ideas, and working on projects. I have interacted with K&S for over ten years, working with their clients and offering the K&S consultants my own growing insights about knowledge management.

Groups 88
article thumbnail

How HR Chatbots Can Improve HR Processes (Includes Company Examples)

Analytics in HR

They can also update employees’ information, track attendance, and direct staff to relevant HR resources. Promote inclusivity: Chatbots can support multiple languages and provides accessible options for employees with disabilities, catering to a diverse workforce. The time to hire was also shortened. million subscribers.

article thumbnail

What elements of an improvement are transferable, and what adaptations are needed?

Conversation Matters

One of the questions to be discussed at the up-coming Salzburg Seminar I will be attend July10-15 is, “What elements of an improvement are transferable, and what adaptations are needed?” Although we skillfully call upon that tacit knowledge to take action, we are often hard pressed to articulate the reasoning behind those actions.

article thumbnail

Where Knowledge Management Has Been and Where It Is Going- Part Three

Conversation Matters

In this three part series I‘ve classified the evolving landscape of knowledge management into three categories. The first category is Leveraging Explicit Knowledge and is about capturing documented knowledge and building it into a collection - connecting people to content. Leveraging Collective Knowledge.

article thumbnail

Using Teams to Solve Hard Problems: A Book Review of Collaborative Intelligence By Richard Hackman

Conversation Matters

There are many insightful researchers and theorist who come from other disciplines, but have much to offer knowledge managers. In this post, I am reviewing his last book (he died in 2013) in which he turned his in-depth understanding to study teams in US intelligence agencies. Richard Hackman is one of those.