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Crafting Your IT Dream Team: Building a Robust Helpdesk Support Department

Professional Alternatives

Moreover, a helpdesk support team also plays a crucial role in documenting user issues and feedback, which helps in identifying recurring problems and improving overall IT infrastructure. By maintaining a comprehensive knowledge base and troubleshooting guide, they enable efficient problem-solving and reduce downtime.

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Improving the Employee Experience with Better Technology

Cornerstone On Demand

Enter: knowledge management technology—organizational systems that enable companies to share different types of resources, such as learning content , both internally and externally. Millennials in particular—who make up the largest generation of workers today—expect to work with technology that feels natural to them.

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Cornerstone vs Edcast

PSB

Certification & Licensing. Compensation Management. Competency Management. Content Management. eCommerce Management. Employee Management. Certification & Licensing. Content Management. Document Management. Built-in Course Authoring. Corporate/Business. Course Tracking.

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Hardest tech roles to fill (+ solutions!)

Hacker Earth

While hiring a software architect, ensure that he/she is proficient in the following skill sets: Technical knowledge. Management skills . Writing project documentation and its support. Offer cybersecurity certification courses to your current employees. Programming knowledge. Communicability. Analytical skills.

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KM professorship at Kent State

Knowledge Musings

The Kent State University program on Information Architecture and Knowledge Management has announced a new professorship, sponsored by Goodyear: IAKM Accepting Applications for Goodyear Professor Position. The Master's Program in Information Architecture and Knowledge Management is a unique, innovative program inaugurated in Fall 2001.

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Why Does Your Company Need an HR Knowledge Management System?

Recruiters Lineup

An HR Knowledge Management System (KMS) can be an effective tool in managing HR operations and streamlining the workflow. What is an HR Knowledge Management System (KMS)? Why Does Your Company Need an HR Knowledge Management System? How Can an HR Knowledge Management System Benefit Your Company?

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Hardest tech roles to fill (+ solutions!)

Hacker Earth

While hiring a software architect, ensure that he/she is proficient in the following skill sets: Technical knowledge. Management skills . Writing project documentation and its support. Offer cybersecurity certification courses to your current employees. Programming knowledge. Communicability. Analytical skills.