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Why Knowledge Management Didn’t Save General Motors: Addressing Complex Issues By Convening Conversation

Conversation Matters

The knowledge existed within GM to develop a more competitive strategy. But between 2000 and 2008 knowledge management did not help GM bring that organizational knowledge together in a way that could have saved it from bankruptcy. Johnsonville Foods an Example of Using Collective Knowledge to Address Complex Issues.

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Balancing Technology and Employee Growth for Greater Organizational Productivity

Synergita

This blog is an attempt to guide managers, team leaders, and CEOs in exploring the interplay of technology and employee development that contributes to organizational productivity. Let us look at the tech revolution, how it has influenced employee growth, and how to find a balance between the two for organizational productivity.

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A Wiki for Generals

Conversation Matters

Here are a few examples of the kind of knowledge in those 100 manuals. The Army has a many great examples of Generals participating in knowledge management activities, like Major General Michael Oates holding open chats with the troops, and Admiral Stavridis who blogs regularly and participates on Facebook.

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Leveraging Collective Knowledge: NASA’s Constellation Program

Conversation Matters

Every organization has the problem of how to save the knowledge it has created, but after the cancelation of the Constellation program (CxP), NASA has that problem in spades. David Delong wrote about NASA' loss in Lost Knowledge , Oxford Press 2004. effective methodologies for capturing knowledge. *

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If the Army Can Put Its Doctrine Up On a Wiki, You've Got No Excuse

Conversation Matters

TRADOC, the US Army Training and Doctrine Command, has the task of writing and maintaining more than 600 field manuals that specify how the Army is to fight as well as conduct the many support tasks needed to keep soldiers going. that have the SMEs with the in-depth knowledge.

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A Surefire Way to Build Widespread Collaboration Across Your Organization

Conversation Matters

The good news is that we know how to increase collaboration. Building trust requires on-going interaction that allows employees to experience others’ capability, reliability, and to witness their integrity in a work situation.** So the real question is how to create situations in which employees can learn those things about each other.

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Organizational Studies that Don't Just Sit on the Shelf: Participatory Action Research

Conversation Matters

The first principle is to have as a principal investigator a social scientist that is knowledgeable about how to conduct qualitative research to insure both the reliability and validity of the study. A protocol is a step-by-step guide of how to conduct the interviews. ensure consistency across multiple interviewers.

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