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People Analytics and HR-Tech Reading List

Littal Shemer

This list of People Analytics and HR-Tech books is not exceptional. So here is my People Analytics and HR-Tech reading list on Kindle (no paper books, as I like the trees), ordered chronologically from newest to oldest. First published: May 14th, 2018. (Reading Time: 26 minutes) Let’s face it. Last update: October 10th, 2022.

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People Analytics: Ethical Considerations

Analytics in HR

We compared it to various pieces of similar legislation and discussed whether simply complying with legislation is enough when undertaking people analytics projects. In this paper, we extend our previous work to further discuss the ethical implications of people analytics. On May 25, 2018, the EU’s GDPR went into effect.

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Human Resources Career: Pathways for Success

Heyyy HR!

With a multitude of roles and responsibilities under the HR umbrella, job seekers can tailor their careers according to their interests and competencies, navigating through the challenges and opportunities this field presents. This includes guidelines for employee conduct, attendance, and performance expectations.

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What is Internal Communications in 2021?

SocialChorus

cloud technology, artificial intelligence (AI), automation, and big data analytics. With these emerging tools, companies will become more efficient, expand their markets, and compete in a world increasingly populated by digital natives. Let’s step back and define internal communications. It comes with a template and a sample strategy.

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Frontline Employee Training: Best Practices that Drive Customer Satisfaction

Rallyware for Human Resources

Lack of consistency in the operational guidelines when management is constantly coming up with new ideas that sometimes might be confusing. Technical competencies should be trained and upgraded constantly, and skill gaps defined and filled. Introduce customer journey analytics. Soft and hard skills. Seasonal and other campaigns.

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A Guide to Strategic Workforce Planning

Analytics in HR

Workforce planning and HR analytics. revolves around having the required competencies needed today and tomorrow (in the form of succession planning). Workforce planning and HR analytics. On this platform, we write mostly about people analytics. Table of content. What is Workforce Planning? A definition. The goal of shape.

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How Personalized Training Has Been Helping Call Centers Win Customers’ Hearts

Rallyware for Human Resources

Dissatisfied customers, failure to compete with other industry leaders, and financial losses. According to the CCP January 2018 report , 18.4% Call centers usually have a turnover rate of between 30% and 45% with the largest proportion being entry-level agents ( 27% ). What does this translate into?