ServiceNow’s chief people officer on leading AI change management within the tech giant
HR Brew
JULY 29, 2025
The service is also available for its customers, and the company aims to get 3 million people learning on the platform by the end of 2027. And I think the HR function is probably going to lead in a lot of that, to be able to discern: When is it a human interaction? When’s it human plus machine? When can it just be machine?
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