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15 Advanced Employee Communication Tools for HRs to Improve Workplace Communication

Empuls

Messaging, video communication, file sharing, etc., Knowledge management tool These tools are used to gather internal and external knowledge resources for a business. Document360 It is a platform to build and distribute a knowledge base for customers and members of the organization. Pros User-friendly software.

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Contact Center & CX Trends 2019 (Part 2)

Aberdeen HCM Essentials

Let’s use this post to take a closer look into four additional top technologies ranking high in the CX executives’ technology adoption plans: Machine learning : Machine learning helps companies use software to analyze vast volumes of data with greater accuracy to find hidden trends and correlations. videos, images, podcasts, etc.)

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The Twine Guide to Building Your Internal Knowledge Base

Twine App

Keep your knowledge base relevant. We’ll show you how to get up and running with an internal knowledge management system your staff actually use. If nothing else, we hope it plays a part in creating some great Knowledge Bases that help great companies do great things. Chapter 4 – The case for maintenance.

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6 workplace changes we can expect in the 2020s

Workable

According to Josh Bersin, the value of the EX industry rose to $15 billion during the pandemic, which included surveys, feedback, case and knowledge management, and other developments. Screening call / one-way video interview. Face-to-face interview (be it video or in person). The application process.