Remove Coaching Remove Competencies Remove Knowledge Management Remove Meeting
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Ten Big Ideas of Knowledge Management

Conversation Matters

So we start meetings with “small talk,” that is, getting to know more about one another, not just the weather, but what is important in their work right now, or what they have done recently that they are most proud of. Circles Connect (applicable when the virus is over and we are again able to meet in person). Circles represent unity.

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Give Your New Managers the Tools to Succeed

HR Bartender

Managers have one job – to find and train their replacement. When managers are focused on that one job, they hire the best talent, train for success, coach for high performance, and retain employees. They can do cool stuff that will enhance their skills and knowledge. Give them the tools to meet their goals.

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Workers are looking – and leaving – for career development

HR Morning

Surveys show that workers and employers don’t agree on how well organizations are meeting employees’ development expectations. To get the most out your strongest workers, organizations need to expand training activities that increase supervisory, managerial, and executive competencies. Institutional knowledge/Knowledge management.

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Three Books Every KM Professional Should Read

Conversation Matters

They are: Teaming: How Organizations Learn, Innovate, and Compete in the Knowledge Economy , 2012, by Amy Edmondson, a Harvard Professor of Organizational Learning. Critical Knowledge Transfer: Tools for Managing Your Company’s Deep Smarts, 2015, by Dorothy Leonard, Walter Swat, and Gavin Barton.

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Everything You Need to Know about Call Center Training

PSB

Personalized One-On-One Coaching For smaller teams, one-on-one training is a focused approach. It tailors training to everyone, considering their knowledge, experience, strengths, weaknesses, and learning pace. By assessing employees’ performance, you can identify and bridge knowledge gaps.

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Three Books Every KM Professional Should Read

Conversation Matters

They are: Teaming: How Organizations Learn, Innovate, and Compete in the Knowledge Economy , 2012, by Amy Edmondson, a Harvard Professor of Organizational Learning. Critical Knowledge Transfer: Tools for Managing Your Company’s Deep Smarts, 2015, by Dorothy Leonard, Walter Swat, and Gavin Barton.

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Part II “We Know More Than We Can Say: How to Use Tacit Knowledge

Conversation Matters

This, of course, is where building a network is critical; having met the individual face-to-face at a network meeting, or being a part of a community where people are committed to helping each other, increases the likelihood that the responder will expend the necessary time and energy. .