content-and-authoring Coaching Compliance Training Knowledge Management Meeting 
HR Tech Girl
MARCH 24, 2023
The switch to hybrid and fully remote working has required training teams to invest their time, budget, and energy into designing, developing, and delivering modern, virtual-first remote training experiences for upskilling new employees. Your learning materials will have to transform in order to be effective.
Rallyware for Human Resources
OCTOBER 24, 2023
Call center software offers multiple benefits to both agents and businesses, such as: Enhanced efficiency : Streamlining call management and agent workflows, this increases operational efficiency and reduces wait times. It’s not only about efficiency – key KPIs such as revenue are on the line. What Benefits Do Call Center Software Provide?
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Conversation Matters
JULY 30, 2009
In this three part series I‘ve classified the evolving landscape of knowledge management into three categories. The first category is Leveraging Explicit Knowledge and is about capturing documented knowledge and building it into a collection - connecting people to content. Leveraging Collective Knowledge.
Conversation Matters
OCTOBER 5, 2013
. In Part I, I explained why “we know more than we can say” including, 1) how our brains store knowledge, 2) how we create knowledge 3) the values and relationships that are involved in tacit knowledge. The first is to draw on someone’s tacit knowledge for an answer to a pressing question or problem.
The Bamboo Project Blog
MARCH 6, 2007
Main | Another Way to Participate in our Social Media Wiki Carnival and a Few Shout-Outs » Blogging for Learning Beth Kanter wrote yesterday about the recent growth in blogs maintained by nonprofit techies, linking it to my earlier posts on creating a climate of learning. The Bamboo Project Blog « A Seriously Creative Ad!
The Bamboo Project Blog
AUGUST 15, 2007
Nurture a Culture of Learning Staff have to feel that learning is part of their jobs and that the organization theyre working for truly supports their professional development. Ive written before about how to create a learning climate here and here and I think that without this critical component, PLEs are really dead in the water.
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