Remove Compliance Training Remove Knowledge Base Remove Knowledge Management Remove Time and Attendance
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Crafting Your IT Dream Team: Building a Robust Helpdesk Support Department

Professional Alternatives

By maintaining a comprehensive knowledge base and troubleshooting guide, they enable efficient problem-solving and reduce downtime. Additionally, implementing a knowledge-sharing platform allows team members to collaborate and share their expertise, leading to quicker problem-solving and continuous learning.

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A Knowledge Management Strategy for Non-Profits Working in Developing Countries

Conversation Matters

I recently conducted a study of eleven non-profits to find out how knowledge management (KM) was being implemented in developing countries. In this article I have 1) outlined the findings from that study, and 2) developed a knowledge management strategy based on the findings.

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10 Best IT Service Management (ITSM) Tools of 2024

HR Lineup

As we step into 2024, the demand for robust IT Service Management (ITSM) tools continues to rise. What is an IT Service Management Tool? IT Service Management tools are software solutions designed to support and automate IT service processes within an organization. Top 10 IT Service Management Platforms in 2024 1.

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How can you boost employee productivity at the workplace? 

Hppy

Earlier, there were biometrics or timestamps to maintain employee attendance records, but that’s no longer an option considering WFH. To price and schedule work competitively, one must assess how much time your team spends on non-billable time. Keep Smart (Learning and Employee Retention). Average handle time (AHT).

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How HR Chatbots Can Improve HR Processes (Includes Company Examples)

Analytics in HR

In Engagedly’s State of Artificial Intelligence (AI) in Human Resource Management report, the AI adoption rate worldwide stands at 21%. More companies recognize the benefits of AI for managing their employees. They can also update employees’ information, track attendance, and direct staff to relevant HR resources.

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Top 10 HR Best Practices to build Better Workplaces in 2020

CuteHR

When you’re able to gather these two ideas and achieve best practices and best fit, you’re practising what’s called strategic human resource management. They create the foundation and directions for managing the company’s employees and should coordinate with the executive business plan. W hat is the definition of HR best practices?

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How to Hold a Retreat or Meeting Where New Thinking Emerges

Conversation Matters

I attended a meeting a number of years ago that has remained in my mind as the ideal meeting where new thinking can emerge. The invitees were twenty-five recognized thought leaders in the field of knowledge management, both academics and practitioners. We are not looking for neatly packaged research articles.

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