Remove diversity-and-equality
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Improving Knowledge Worker Productivity

Conversation Matters

As Knowledge Management professionals our job is the help organizations leverage their knowledge. Our attention is focused on the knowledge worker and our major task is to devise ways for those knowledge workers to share the knowledge they have gained with their peers.

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How Managers Can Create a Culture of Idea Sharing at Work

6Q

Multiple studies show that organisations with open cultures that emphasise collaboration and idea sharing are more successful than their peers. This success is mainly due to more productive, motivated, and loyal employees. In an open and knowledge sharing culture, the collaboration between employees across levels is routine.

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Organizational Studies that Don't Just Sit on the Shelf: Participatory Action Research

Conversation Matters

Organizational studies don’t have a very good track record for making a difference in organizations. Sometimes the findings offend a high level official so the study never sees the light of day. Other times the client who asked for the study just isn’t in a position to do anything about the findings.

Study 52
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A-Space (Facebook-like) Is Making a Difference Across the U.S. Intelligence Community

Conversation Matters

I'm posting the Executive Summary of a study I conducted with the Defense Intelligence Agency. You can read the full study - all 30 fascinating pages here. This report provides an overview of an exploratory scientific, qualitative study conducted by the Defense Intelligence Agency’s (DIA) Knowledge Laboratory in April- June of 2009.

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Victor Bilgen On How We Need To Adjust To The Future Of Work

Thrive Global

I realized that social science was a field that I could study, learn the fundamentals, and then apply them to solve complex problems. Contemporary people analytics is evolving engagement surveys to measure more than “employee satisfaction” and focus on key indicators like absorption, dedication, and vigor. So, I had to change paths.

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Collective Sensemaking: How One Organization uses the Oscillation Principle

Conversation Matters

The consultants work on client projects in small ad hoc groups formed around topics of joint interest, for example, knowledge productivity or sustainable business. Given those principles, after 15 years there are still no managers at K&S, nor hierarchy or job descriptions. K&S is managed by Collective Sensemaking.

Groups 88
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6 workplace changes we can expect in the 2020s

Workable

According to Josh Bersin, the value of the EX industry rose to $15 billion during the pandemic, which included surveys, feedback, case and knowledge management, and other developments. In the past, EX was often an HR project on the back burner, mainly concerned with core metrics such as retention and productivity.