The New Era of Professional Services: Q&A with Jeanne Urich of Service Performance Insight Research
Workday
AUGUST 17, 2018
I had the chance to speak with Jeanne Urich, managing director at Service Performance Insight (SPI), a global research and consulting organization, about the trends impacting the industry and why a platform-based professional services automation (PSA) tool is worth a close look. How has the professional services industry evolved?
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