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Crafting Your IT Dream Team: Building a Robust Helpdesk Support Department

Professional Alternatives

Problem-Solving and Analytical Thinking Helpdesk support technicians should possess strong problem-solving and analytical thinking skills. This includes specific technical skills, customer service experience, and any industry certifications that may be required.

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Are you Upskilling your HR Team in Analytical Thinking?

Keka HR Blog

They care about real data and analytics. After completing her MBA in HR, she took a couple of courses in data analytics. If she is asked about her interests, her eyes light up and she keenly launches an explanation about data, analytics, and their role in effective human resource management. Let’s find out!

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AI and humans: Not a competition, but a collaboration

HRExecutive

Then, there’s the analytical might of AI, with its ability to process large amounts of data quickly and identify patterns often missed by human eyes. Nor can it exercise any real creativity, curiosity or originality. Certifications, cross-functional projects, stretch assignments, and the like are also beneficial.

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Conference Twitter Primer #SHRM18

Advos

Our debut conference Twitter primer for #Unleash18 in Las Vegas was a hit (really, people told us so). Also read our post on Social Marketing Best Practices for HR Conferences and Trade Shows to help your team get up to speed on engaging with conferences socially. Event Name: SHRM18 Annual Conference & Exposition.

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Remote Work and the Dedicated Team: Nurturing Engagement and Productivity in a Virtual Environment

Hppy

A FlexJobs and Global Workplace Analytics study found that 75% of remote workers reported higher productivity levels due to reduced distractions and a better work-life balance. Actionable takeaway: Organize virtual team-building exercises, establish virtual watercooler channels, and encourage non-work-related discussions.

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21 Highest-Paying HR Jobs in 2023

Analytics in HR

Recruitment Analytics: Measure the effectiveness of sourcing strategies , removing hiring bottlenecks, and making data-driven decisions to improve overall recruitment results. Data analysis: Strong analytical skills to comprehend compensation data and make informed decisions about compensation structures and adjustments.

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8 Steps to Better Employee Performance and Productivity at Work

Achievers

Discover the impact of employee engagement on performance in this free report by Harvard Business Review Analytic Services. This encourages employees to exercise their voice more and demonstrates that they have the power to influence decisions at work. One is to send employees to industry conferences or relevant training programs.