Remove diversity-and-equality
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Ten Big Ideas of Knowledge Management

Conversation Matters

People are more willing to share their knowledge and expose their thinking when they have built a trust relationship with others. Small talk” is not really small at all, it is how we acknowledge the value of our relationship to the other. A circle represents equality - there is no “head of the table.” Connection before Content.

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How Managers Can Create a Culture of Idea Sharing at Work

6Q

From both a business and values standpoint, creating a culture that encourages collaboration and knowledge-sharing among employees and across hierarchies is critical. Don’t create an environment where employees feel they have to compete against each other to succeed. Such environments encourage open communication and knowledge sharing.

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Transferring Expertise: The Best Way to Move Tacit Knowledge

Conversation Matters

The Bank ended up with an impressive video library, which unfortunately, very few people ever bothered to look at. If we are going to crack this nut, we need a better image – a more accurate way to think about how experts create and store the knowledge they use. Ashby’s* law of requisite variety at work!

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Improving Knowledge Worker Productivity

Conversation Matters

As Knowledge Management professionals our job is the help organizations leverage their knowledge. Our attention is focused on the knowledge worker and our major task is to devise ways for those knowledge workers to share the knowledge they have gained with their peers.

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Collective Sensemaking: How One Organization uses the Oscillation Principle

Conversation Matters

The consultants work on client projects in small ad hoc groups formed around topics of joint interest, for example, knowledge productivity or sustainable business. Some consultants work at the K&S office, some at client sites, some out of a home office, and most, use a combination of all three. .

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HR Tech Weekly: Episode #263: Stacey Harris and John Sumser

HR Examiner

Listen live every Thursday at 7AM Pacific – 10AM Eastern, or catch up on full episodes with transcriptions here. Important: Our transcripts at HRExaminer are AI-powered (and fairly accurate) but there are still instances where the robots get confused (or extremely confused) and make errors. I am at home, surprisingly.