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Cracking the Retention Code: Why Do Call Centers Have High Turnover Rates?

Payactiv

Most call center managers are laser-focused on meeting KPI metrics relating to customer experience. Inadequate Compensation As of March 2024, the average hourly pay for call center agents in the US is just $17.75 Incentivize Loyalty Another effective retention technique is to align agents’ compensation with their achievements.

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From Fleeting to Forever: Combating Quick Service Restaurant Turnover Rate

Payactiv

Low Compensation The average hourly rate for fast food workers in the US is just $11.95. For example, you could create a staff-tracking document that contains performance metrics for all team members. Quick-service restaurant JAE found a solution from Payactiv to increase employee recruitment and retention.

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How this HR’s Rising Star and ‘numbers person’ innovates in hard-hit hospitality

HRExecutive

Riddle got his start in hospitality in 2013 when he joined Evolution Hospitality as a corporate manager of HR, with a focus on compensation and benefits. So far, Aimbridge employees have made more than 320,000 PayActiv transactions, totaling $27 million in earned wages. Click here to read more HR leadership stories.

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Employee Engagement in the Fitness Industry: Reaching Top Form

Payactiv

When it comes to employee metrics, it’s not sufficient to just measure the number of classes a trainer teaches or the number of new members they sign up within a certain timeframe. Fortunately, other digital communications solutions (such as that offered by Payactiv) are designed with non-deskbound employees in mind. Be Flexible.

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Empowering Employees to Relieve Financial Stress, Improve Patient Care

Payactiv

Typical metrics to measure projects, such as return on investment, are not applicable because the Payactiv service requires no out-of-pocket expense for employers. CUSTOMER HIGHLIGHTS By partnering with Payactiv, Baton Rouge General Medical Centero ersthePayactiv financial wellness service as a voluntary employee membership program.

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How to retain employees in healthcare sector

Payactiv

HOSPITALS “By empowering our employees to improve their financial wellness, the Payactiv service helps us optimize productivity and provide excellent care to our patients.” Johnson went on to assess how the Payactiv implementation would affect internal groups such as IT, payroll, and human resources.

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Why Wellness Programs Are the X-Factor in Your Employee Benefit Options

Payactiv

Payactiv’s platform and digital wallet serve 4,000+ businesses help level the playing field and restore dignity to millions of workers who struggle with cash flow between paychecks by offering a suite of financial wellness services Learn how Payactiv’s financial wellness program can inject the X-factor into your company’s benefits package.