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The 15 Top Call Center Software Platforms for 2024

Rallyware for Human Resources

Advanced analytics : Providing insights into call metrics, agent performance, and customer behavior, facilitating data-driven decision-making. Founded in 2001, the company counts 2,500+ enterprise, mid-market, and SMB customers in more than 100 countries. and Canada.

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How AI is changing the digital workplace

Interact-Intranet

It’s evident from the many applications of AI we’re already seeing across the digital workplace that it is enhancing the way we perform our roles, so the idea it could turn on us like HAL 9000 in 2001: A Space Odyssey is a little far-fetched. L&D and coaching are both areas where AI and automation are making an impact.

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How to Turn Stumbling Blocks Into Stepping Stones

Thrive Global

She then founded and became executive director of the Fuqua/Coach K Center on Leadership and Ethics, a role she has held for nearly two decades. Today Sanyin coaches CEOs, well-known athletes, and military leaders. That all changed once more after September 11, 2001, when the whole world was shaken.

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Leading Vendors Announce Quizzify Partnerships to Satisfy Forthcoming Wellness Incentive Rules

Quizzify

Quizzify will be an excellent complement to our healthcare data analytics platform by improving our ability to gauge a member’s understanding of their health, medical conditions and treatment. Since 2001, we have created comprehensive wellness programs that incorporate a highly customizable approach to optimal well-being.

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Talent Management Models for HR in 2020

CuteHR

Analytics, based on the now and the future, must be integrated throughout.” Axelrod B, The War for Talent, Harvard Business School Publishing, Boston, 2001 ]. These include selection, recruitment, talent management, development and analytics, and performance management. Morgan Akari, People & Change Director, KPMG.

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Top 20 Internal Communications Agencies in 2019

SocialChorus

Brilliant Ink is a hybrid consulting firm and creative agency with 17 employees who have backgrounds in recruiting, HR, training, PR, advertising, analytics, graphic design and (of course) internal c ommunications. . He specializes in helping companies inform, inspire, and involve their employees. . Brilliant Ink. Kristin Hancock.

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Stephynie Malik: “Always be the last to speak in a room”

Thrive Global

In Stephynie’s 25+ year career, she has gone from one of the youngest Directors in the Silicon Valley, to an award-winning CEO of her own software consulting firm, to Executive and Transformational Coach. The move from consultant to coach was simply a natural step in my professional evolution. Thank you so much for doing this with us!