AI Recruiting Call center hiring Staffing 
Payactiv
OCTOBER 31, 2024
Most call center managers are laser-focused on meeting KPI metrics relating to customer experience. However, the employee experience is equally important, especially given that the call center industry is renowned for its high turnover rate. Why Do Call Centers Have High Turnover Rates?
HR Stacks Blog
JUNE 25, 2025
AI is now reshaping workforce planning by giving HR teams real-time foresight, smarter scheduling, and faster responses to change. By analyzing factors like seasonal demand, staff skill levels, and real-time market trends, AI tools help organizations predict not just how many people they need, but when and where, with surprising accuracy.
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HRExecutive
NOVEMBER 8, 2021
As companies continue to lose top talent during the Great Resignation , many are quickly trying to fill vacancies by pivoting their recruitment and hiring strategies—adding sign-on bonuses, emphasizing a commitment to flexibility, upping their investment in corporate social responsibility. Greg Till, Providence Health System.
PandoLogic
FEBRUARY 10, 2023
Healthcare staffing shortages were already a concern prior to the pandemic, but by the end of 2022, those shortages had reached an alarming level. What is Causing Staffing Shortages in Healthcare? Another reason for hospital staffing shortages is burnout. Will Staffing Shortages Continue to Impact Healthcare Facilities in 2023?
The Tim Sackett Project
MAY 30, 2019
In this discussion, Loxo CEO, Matt Chambers, and I discuss trends in recruiting that is here to stay, and how modern recruiters will need to evolve to address these changes. Question 1: What do you see as the most impactful changes you’ve seen in the recruiting industry? Tim’s Thoughts on Matt’s Answer.
DailyPay
AUGUST 20, 2018
What effects do ASA times have on your organization and how can your contact center achieve better metrics? As many call center managers know, most customers who call in aren’t reaching out to talk about what a good job you’re doing. The faster an agent answers a customer call, the higher service levels tend to be.
HRExecutive
JANUARY 23, 2019
The company he founded three years ago, Mya Systems, makes a product designed to help spare candidates from the dreaded black hole while making it easier for companies to find and communicate with talent. Tell us a bit about your own background and why you decided to start Mya Systems. Eyal Grayevsky, co-founder of Mya Systems.
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