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Market consolidation continues : when money tightens up, startups with a shorter runway of cash need an exit, and providers with cash are able to pick up valuable technology (and hires, at times) to consolidate the market and potentially increase their ability to serve customers with new features. HCM, Analytics, and Core HR Systems.
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The cost of recruiting, hiring, and training new agents. Additional supervision for new hires. Hire People with the Right Skills and Experience The worst thing you can do is hire agents who lack the relevant abilities and expertise to perform their roles and handle the job’s demands.
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