Remove Analytics Remove Groups Remove Onboarding Remove Retention and Turnover
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How to Retain Call Center Employees & Reduce Turnover

Empuls

However, amid all this unpredictability, there’s one trend that managers have come to recognize – the high turnover rate. According to Quality Assurance and Training Connection , call centers, on average, see an annual turnover rate ranging from 30% to 45%. High attrition rates have long plagued the call center industry.

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People Analytics: The Key to Understanding Talent Retention

Hire Road

Talent retention is a critical aspect of HR. But they often struggle with: Identifying the root causes of high turnover Implementing effective strategies to boost talent retention But fear not! In this article, we’ll discuss how people analytics can transform your talent retention efforts. HR operations know this.

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Making Talent Acquisition’s Job Easier with Analytics Lessons from Global Brands

Visier

As the latest Job Openings and Labor Turnover Survey shows, there continue to be more job openings than hires. This is where talent acquisition analytics comes in. Talent acquisition’s success lies in analytics. Our people analytics team consists of two people and they’re using Visier every day to look at the data.

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Ask Visier: How Much Does it Cost to Replace an Employee?

Visier

Ask Visier is a weekly column where a people analytics expert dives into one of the 2000+ business questions available in Visier—and shares how to take action on the answers you might uncover on that topic. And don’t forget the indirect impacts of turnover, like a negative hit to company morale if high turnover rates are a new issue.

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Employee Turnover Data Analysis: 8 Tips for Success

Analytics in HR

Therefore, HR leaders are very concerned with keeping employee turnover low. That’s why employee turnover data analysis is a valuable tool in your HR arsenal. Understanding employee turnover helps you prevent employees from leaving and retain top talent. Contents What is employee turnover data analysis?

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Talent acquisition strategy and recruitment success

Acendre

“83 percent of 924 companies surveyed globally have low people analytics maturity, as compared to the high maturity organizations which have graduated to more advanced practices,” according to Deloitte’s Global Human Capital Practice leader Art Mazor, in his recent analysis of talent acquisition analytics.

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Turnover vs. Attrition: Key Differences Plus How To Calculate Each 

Analytics in HR

Turnover and attrition are two basic HR metrics that companies should monitor on a regular basis. The data helps HR and management understand how long employees typically stay with an organization, and provides insight into what may or may not drive retention. Contents What is turnover? What is attrition?