article thumbnail

Benefits of Online Leadership Training for Employees

PCS

Promote employee engagement – An online training provides employees with the necessary tools to keep on improving. It also fosters employee engagement. In fact, one research study found out that nearly 90 percent of employees left their jobs due to lack of appreciation.

article thumbnail

CX as a BPO Service

Satrix Solutions - Employee Engagement

Alex Mead is not your typical CEO. Currently leading Total CX in Bahrain , a customer experience business process outsourcing company, Alex has journeyed from a spring break revelation in Fort Lauderdale to setting up digital banks in Saudi Arabia.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Ten Insights from Gallup's 2024 Global Workplace Study

Life and Work Blog

With research from over 160 countries and areas, the report provides interesting findings into the minds and experiences of today’s employees. There are takeaways for employee engagement, voice of the employee, employee experience, and organizational strategy. Here are ten insights that stood out to me.

Study 81
article thumbnail

M&A Friday! This Week’s HR Deals

Advos

Energage Receives $15 Million in Funding to Cement Position as Market Leading Employee Engagement Platform. BPO Leader, Personiv, Acquires Top Customer Care Provider, John Keells BPO. Secures $20 Million in Funding from TPG Growth to Build Online Community for Foodservice Workers. Vestwell Raises $8M in Series A Funding.

article thumbnail

How to Retain Call Center Employees & Reduce Turnover

Empuls

Offering wellness programs, mental health support, or even fitness memberships can show employees that the company cares about their overall well-being, not just their work output. Startek, a global BPO service provider, has initiated various employee health and wellness programs.

article thumbnail

From Work–Life Balance To Work–Life Blending

Hppy

The idea behind work–life balance is great, and for a long time, this concept has been the core of employee engagement strategies. Companies that really want to increase employee engagement aim to bring in more fun to the workplace. Do you agree that the concept of work–life balance is now obsolete? Get your free copy.

article thumbnail

Navigating the Complexities of HR: Why Outsourcing Is the Way to Go

Hppy

However, they are owned and operated by the corporations they support instead of being independent, third-party business process outsourcing (BPO) providers. It’s also time to circle back and discuss how outsourcing can help manage people’s experiences and improve employee satisfaction. Why Do Companies Outsource HR Functions?