Remove Diversity Remove Knowledge Base Remove Metrics Remove Wellness
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Crafting Your IT Dream Team: Building a Robust Helpdesk Support Department

Professional Alternatives

Whether it’s resolving technical issues, answering queries, or providing guidance, a well-functioning helpdesk support department ensures smooth operations and customer satisfaction. By maintaining a comprehensive knowledge base and troubleshooting guide, they enable efficient problem-solving and reduce downtime.

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Five Recruiting Tips to Increase Diversity in the Workplace

TalentCulture

A new Deloitte survey finds companies’ interest in diversity in the workplace is focused on bias in recruiting and the use of new tools to reduce this bias. 68% of companies they surveyed measure and monitor diversity and inclusion in their recruiting. Diversity and inclusion in the workplace: A definition.

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Sights and Sounds: Carnival of HR – April 2021

Robin Schooling

John Baldino – “Knowing Me, Knowing You” – exploring the need for timely and deliberate competency mapping (skills, aptitudes, knowledge base and abilities) in organizations. Amanda Nunez at Pando Logic – Big Data Metrics that Matter for HR Recruitment – as we know…what matters gets measured!

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Customer Service in the Age of AI: How Recruitment is Adapting

Professional Alternatives

Self-service: Using self-service tools like FAQ pages, knowledge bases, and chatbots, customers seek to swiftly and easily solve their own problems. Social media: Social media is being utilized more and more for interactions with customers as well as for hiring and employer branding.

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5 HR Analyst Job Descriptions – A Brief Analysis

Analytics in HR

Your responsibilities will include: Develop standard and ad hoc reports, templates, dashboards, scorecards, and metrics. Maintain and update electronic and hard copy personnel record systems containing all employment-related information including absence, holidays, starters and leavers, benefits and equality and diversity.

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The Connected Employee

EmployeeConnect

High-Performance Teams High-performance teams of connected employees are a characteristic of winning businesses competing in today’s knowledge-based economy. A diverse and complementary range of team members’ expertise That connected employees are usually found in engaged, high-performance teams is axiomatic.

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Practical Ways to Build Trust in Your Workplace

6Q

The employees perform well because they feel secure in their jobs resulting in not switching their jobs more often. Building workplace trust helps to create a diverse work culture where employees feel attached to the company. But it does not work well with experienced employees. It helps the company to reduce the turnover rate.