Remove Events Remove Knowledge Management Remove Productivity Remove Time and Attendance
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3 Reasons Conversational Technology Should Be on Your Radar

HRExecutive

Full disclosure: When I’m not on the road attending an HR event, I probably speak to Amazon’s Alexa at home more than just about all the people I know. McKinsey research in 2012 estimated that knowledge workers spend as much as 1.8 to support these transactions have existed in HR systems for a long time.

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Why Knowledge Management Didn’t Save General Motors: Addressing Complex Issues By Convening Conversation

Conversation Matters

GM was brought down by a flawed strategy, but an organization’s strategy is clearly a product of the knowledge that exists within its walls. The knowledge existed within GM to develop a more competitive strategy. To date, Knowledge Management has primarily been in the service of cost cutting or its twin, time saving.

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The Takeaways from RingCentral Analyst Summit

Aberdeen HCM Essentials

Last week, I attended RingCentral’s analyst summit which provided an opportunity to interact with various company executives, customers, and partners. Below is a summary of my takeaways from the event: Strategic Partnership with Avaya. Company Roadmap.

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Cisco / Broadsoft Connections 2018 Takeaways

Aberdeen HCM Essentials

Earlier this week, I attended Connections 2018, Broadsoft’s annual user event. After Cisco acquired Broadsoft last year, it continued organizing the event that brings together company partners, service providers, resellers and employees. Michael Tessler, Cloud Calling & Broadsoft Business Leader at Cisco, opened the event.

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Verint Engage 2019 Conference Takeaways

Aberdeen HCM Essentials

I was in Orlando two weeks ago attending Verint’s annual user conference, Engage. The event was a great opportunity to get updates on Verint’s product capabilities, market messaging, and interact with company executives, partners and customers. This article provides a brief summary of my takeaways from the event.

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Takeaways from the Interactions Analyst Summit

Aberdeen HCM Essentials

On April 25, 2019, I attended the inaugural Interactions Analyst Summit. The event contained solid insights regarding company history, current and upcoming products, an insightful solution demo, and market messaging updates. IVAs differ from chatbot technology.

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Collective Sensemaking: How One Organization uses the Oscillation Principle

Conversation Matters

The consultants work on client projects in small ad hoc groups formed around topics of joint interest, for example, knowledge productivity or sustainable business. I have interacted with K&S for over ten years, working with their clients and offering the K&S consultants my own growing insights about knowledge management.

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