Professional Alternatives
AUGUST 28, 2023
[link] Crafting Your IT Dream Team: How to Build an Effective Helpdesk Support Department Introduction: The Importance of an Effective Helpdesk Support Department In today’s fast-paced and technology-driven world, having a reliable and efficient IT helpdesk support department is crucial for the success of any organization.
Conversation Matters
JUNE 25, 2012
I recently conducted a study of eleven non-profits to find out how knowledge management (KM) was being implemented in developing countries. In this article I have 1) outlined the findings from that study, and 2) developed a knowledge management strategy based on the findings. Staffing KM Positions. No KM Role.
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Analytics in HR
FEBRUARY 22, 2024
HR chatbots are software programs that use artificial intelligence (AI) to handle various human resource functions like answering basic questions, performing tasks, and offering support. The high adoption of this technology and the presence of large players in this area will create enough growth opportunities for the market.
HR Tech Girl
MARCH 24, 2023
The switch to hybrid and fully remote working has required training teams to invest their time, budget, and energy into designing, developing, and delivering modern, virtual-first remote training experiences for upskilling new employees. Assess digital literacy What is digital literacy?
Conversation Matters
MAY 13, 2012
GM was brought down by a flawed strategy, but an organization’s strategy is clearly a product of the knowledge that exists within its walls. The knowledge existed within GM to develop a more competitive strategy. The knowledge management task is to bring together the collective knowledge of the organization to bear on complex issues.
Conversation Matters
JULY 30, 2009
In this three part series I‘ve classified the evolving landscape of knowledge management into three categories. The first category is Leveraging Explicit Knowledge and is about capturing documented knowledge and building it into a collection - connecting people to content. Leveraging Collective Knowledge.
HR Trend Institute
NOVEMBER 30, 2022
From work for income to work as an expression of purpose From a collective to a personalised approach From technology as ‘nice to have’ to technology as a major transformational driver From slow to fast to faster > focus on current burning urgent issues From intuition and biases to evidence-based working.,
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