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Why Knowledge Management Didn’t Save General Motors: Addressing Complex Issues By Convening Conversation

Conversation Matters

GM was brought down by a flawed strategy, but an organization’s strategy is clearly a product of the knowledge that exists within its walls. The knowledge existed within GM to develop a more competitive strategy. The knowledge management task is to bring together the collective knowledge of the organization to bear on complex issues.

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3 Reasons Conversational Technology Should Be on Your Radar

HRExecutive

I ask her when my next meeting is, how long it will take me to drive somewhere, to play the “HR Happy Hour Show” and lots more. McKinsey research in 2012 estimated that knowledge workers spend as much as 1.8 While there have been numerous advances in enterprise knowledge management since 2001 that make that 1.8

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Three Books Every KM Professional Should Read

Conversation Matters

They are: Teaming: How Organizations Learn, Innovate, and Compete in the Knowledge Economy , 2012, by Amy Edmondson, a Harvard Professor of Organizational Learning. Critical Knowledge Transfer: Tools for Managing Your Company’s Deep Smarts, 2015, by Dorothy Leonard, Walter Swat, and Gavin Barton.

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What collaboration really means

ThoughtFarmer

Unfortunately, many of these systems (while meeting our definition of collaboration) aren’t always easy to use. Intranet software can improve not just collaboration, but communication, cooperation, coordination, idea-sharing, team communication, knowledge management and more.

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Three Books Every KM Professional Should Read

Conversation Matters

They are: Teaming: How Organizations Learn, Innovate, and Compete in the Knowledge Economy , 2012, by Amy Edmondson, a Harvard Professor of Organizational Learning. Critical Knowledge Transfer: Tools for Managing Your Company’s Deep Smarts, 2015, by Dorothy Leonard, Walter Swat, and Gavin Barton.

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4 Great Ways to Conduct Peer Assists: Transferring Knowledge Effectively

Conversation Matters

They have agreed to meet on Wednesday, one month from now, in Stavanger, Norway to spend the day. . On the meeting day, Helen starts by defining what her team wants from the Peer Assist. She lays out their objectives for the meeting. The meetings were focused on sharing, learning lessons, and discussing.

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Evaluation in Healthcare Improvement

Conversation Matters

In this blog I provide an answer that I think is applicable to both healthcare improvement and knowledge management. The variety of data needed to pull off this difficult task are most available in variants of the face to face meeting.” Jossey-Bass, 2012. Collective Sensemaking is a group process. Amy Edmondson, Teaming.

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