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7 Ways to Keep Call Center Employees Engaged

Achievers

A disengaged workforce can cripple your contact center’s ability to provide quality customer service and will ultimately raise recruiting and staffing costs which will impact your bottom line. And while monthly bonuses and incentives are a useful strategy for attracting talent, they aren’t always the key to continuous engagement.

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Why signing bonuses won’t save transportation’s talent shortage

PI Worldwide

The current school of thought is to offer signing bonuses. With several of the biggest names in the game offering sign-on bonuses—and money being a strong motivator to start driving—this seems like a good solution. Signing bonuses aren’t a sustainable solution to the transportation talent shortage. Read e-book.

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Compensation Package: A Guide For HR

Digital HR Tech

It can include unique rewards for different job levels, such as mid-level management vs. executives — who are seeking different forms of compensation (performance bonuses vs. equity in the company). An Employee Benefit News article highlights an employee survey of how 1,549 Staples.com employees feel about their compensation.

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7 HR Practices Your Business Needs To Put In Place

Vantage Circle

Here are 7 HR practices that every company needs to put into practice, whether by the entrepreneur himself, a professional, or through a structured HR area: 1 - Perform efficient recruitment and selection. 5 - Develop incentive campaigns. 2 - Promote the integration of new employees. Related: The Art of Giving Recognition at Work.

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7 HR Practices Your Business Needs To Put In Place

Vantage Circle

Here are 7 HR practices that every company needs to put into practice, whether by the entrepreneur himself, a professional, or through a structured HR area: 1 - Perform efficient recruitment and selection. 5 - Develop incentive campaigns. 2 - Promote the integration of new employees. 6 - Implement effective communication channels.

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10 Employee Incentive Programs to Engage Your Team

Achievers

Incentives give employees something to strive for and provide tangible acknowledgement of their great work. When an incentive is offered, 85 percent of workers feel more motivated to do their best. If you’re interested in discovering the most impactful employee incentive programs available for your organization, read on.

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Marking The Moment: 9 Special Ways To Celebrate Employee Milestones

Vantage Circle

According to studies , "approximately 46% of new recruits fail to complete the probationary phase," and 89% of managers claim they "can identify if the employee would fail before the probationary period expires." Depending on who you're contacting, you may need to book them ahead of time and pay a charge for their time.