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Conversation Matters
JUNE 25, 2012
I recently conducted a study of eleven non-profits to find out how knowledge management (KM) was being implemented in developing countries. In this article I have 1) outlined the findings from that study, and 2) developed a knowledge management strategy based on the findings.
Rallyware for Human Resources
OCTOBER 24, 2023
In terms of sales enablement best practices, virtual call centers and omnichannel customer experiences are also in the offing and important to consider. In terms of sales enablement best practices, virtual call centers and omnichannel customer experiences are also in the offing and important to consider. What Is a Call Center?
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HR Morning
JUNE 11, 2019
And, while you may think you are offering top-notch learning and development programs, they don’t think you are doing such a great job. Surveys show that workers and employers don’t agree on how well organizations are meeting employees’ development expectations. Employee development is at the heart of successful talent management.
Tango Health
MAY 15, 2020
Benefits programs like condition management, referral programs, second opinion counseling or Explanation of Benefits management are on the rise. Even years after implementing a new condition management program, employers are frustrated with the lack of engagement and employee’s reliance on HR to tell them where to go for information.
HR Trend Institute
NOVEMBER 30, 2022
The HR Trend Report The HR Trend Institute was founded in 2014 and in November every year for the last eight years we’ve published our top HR trends for the coming year. The HR Trend Report The HR Trend Institute was founded in 2014 and in November every year for the last eight years we’ve published our top HR trends for the coming year.
Conversation Matters
JULY 30, 2009
In this three part series I‘ve classified the evolving landscape of knowledge management into three categories. The first category is Leveraging Explicit Knowledge and is about capturing documented knowledge and building it into a collection - connecting people to content. Leveraging Collective Knowledge.
Conversation Matters
MAY 9, 2017
There are many insightful researchers and theorist who come from other disciplines, but have much to offer knowledge managers. His study looks at how teams of intelligence analysts learn from each other in order to tackle the threats of international terrorist and other risks to our security. Richard Hackman is one of those.
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