Remove Competencies Remove Document Remove Knowledge Management Remove Meeting
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Ten Big Ideas of Knowledge Management

Conversation Matters

So we start meetings with “small talk,” that is, getting to know more about one another, not just the weather, but what is important in their work right now, or what they have done recently that they are most proud of. Circles Connect (applicable when the virus is over and we are again able to meet in person). Circles represent unity.

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Organizational Learning Strategy: The What, Why and How

Analytics in HR

There are three key results to organizational learning: Knowledge creation – Recognizing new insights into the organization. Knowledge retention – Turning individual tacit learnings into clearly documented information. Knowledge transfer – Sharing the learnings with the business.

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Cornerstone vs Edcast

PSB

Compensation Management. Competency Management. Content Management. eCommerce Management. Employee Management. combined with peer-to-peer knowledge capturing, sharing, and social technologies can meet various training demands. Content Management. Document Management.

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Three Books Every KM Professional Should Read

Conversation Matters

They are: Teaming: How Organizations Learn, Innovate, and Compete in the Knowledge Economy , 2012, by Amy Edmondson, a Harvard Professor of Organizational Learning. Critical Knowledge Transfer: Tools for Managing Your Company’s Deep Smarts, 2015, by Dorothy Leonard, Walter Swat, and Gavin Barton.

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Transferring Expertise: The Best Way to Move Tacit Knowledge

Conversation Matters

What differentiates an expert from someone who is simply competent is both the number of experiences he has had and the range of those experiences - so that when he begins his search for relevant “Lego pieces” he has more and more varied pieces to choose from. Let’s turn to a real life example.

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Everything You Need to Know about Call Center Training

PSB

Here are the key benefits of call center training programs: Minimize Knowledge Gaps: Continuous training fosters a culture of learning. By assessing employees’ performance, you can identify and bridge knowledge gaps. Regular meetings and 360-degree feedback sessions help staff improve themselves.

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Three Books Every KM Professional Should Read

Conversation Matters

They are: Teaming: How Organizations Learn, Innovate, and Compete in the Knowledge Economy , 2012, by Amy Edmondson, a Harvard Professor of Organizational Learning. Critical Knowledge Transfer: Tools for Managing Your Company’s Deep Smarts, 2015, by Dorothy Leonard, Walter Swat, and Gavin Barton.