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How to Retain Call Center Employees & Reduce Turnover

Empuls

However, amid all this unpredictability, there’s one trend that managers have come to recognize – the high turnover rate. The incessant revolving door of call center employees has long been a point of concern, and addressing it has become more critical than ever. It comes down to the nature of the job: 1.

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Harnessing AI for Employee Engagement and Strategic Talent Management

Hppy

Image by Freepik Innovative AI-Driven Employee Engagement Strategies Artificial intеlligеncе is opеning up nеw ways to understand and connect with employees on a more personalised lеvеl. Armed with this knowledge, they can take steps to proactively tailor interventions and retention strategies accordingly.

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Effective Strategies to Attract, Develop, and Retain Healthcare Talent

Sterling Check

In a survey conducted by Sterling’s Healthcare and Life Sciences , the top three priorities for HR leaders included increasing employee retention (68%), improving talent acquisition strategies (55%), and improving employee engagement (55%).

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L&D: The Key to Success for Today’s SMBs

Extensis

Quick look: A whopping 96% of employees want the opportunity to enhance their skills, yet two-thirds of employers report confusion about how to create a proper learning and development program. Increase employee engagement. Employee engagement has been making headlines—and for a good reason.

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What Is Talent Relationship Management? The Process in 7 Steps

Analytics in HR

The importance of talent relations management is more relevant now than ever. Manpower’s Global Talent Shortage survey showed that almost 4 in 5 employers globally report difficulty finding the skilled talent they need. The company saves on resources spent with losing talent and employing a replacement.

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Employee Satisfaction and Retention: 7 Strategies for Boosting Retention

Terryberry

After the Pandemic and subsequent Great Resignation, we may have finally turned the curve on employee retention. Consequently, retention rates are also up - a poll from B2B Reviews found 70% of employees aren’t currently looking for a new job. What is Employee Satisfaction and retention?

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21 Best Employee Engagement Strategies To Use [in 2023]

Analytics in HR

By implementing effective employee engagement strategies, you can create a work environment that inspires staff to bring their best daily. To facilitate this process, we’ve compiled some of the 21 best employee engagement strategies. Contents What is employee engagement? What do I genuinely enjoy doing?