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CX Tips For Legal SAAS Companies

Satrix Solutions - Employee Engagement

She ventured into legal publishing, focusing on online legal products, and later shifted to knowledge management roles in law firms. This progression eventually led her to consultancy roles, bridging the gap between law firms' technology use and operational workflows. How Do You Measure Success With CX?

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Hardest tech roles to fill (+ solutions!)

Hacker Earth

Technology has evolved drastically over the last decade and is only expected to continue transforming. Software architects . The unicorns of the tech job market, software architects make high-level design choices and define software coding standards. The solution . Software architect. Software developer.

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Why Knowledge Management Didn’t Save General Motors: Addressing Complex Issues By Convening Conversation

Conversation Matters

GM was brought down by a flawed strategy, but an organization’s strategy is clearly a product of the knowledge that exists within its walls. The knowledge existed within GM to develop a more competitive strategy. To date, Knowledge Management has primarily been in the service of cost cutting or its twin, time saving.

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What Research Says About Transferring Explicit Knowledge: To Share or Not to Share*

Conversation Matters

For purposes of this study, the authors define knowledge sharing as “the movement of knowledge between different individuals, departments, divisions, units or branches in MNCs through Knowledge Management Systems (KMSs.)” Technology Acceptance Findings. Knowledge Sharing Practices Findings.

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Victor Bilgen On How We Need To Adjust To The Future Of Work

Thrive Global

The advent of passive data analytics platforms like Microsoft’s Viva Insights and Google’s Work Insights will arm leaders with real-time leading indicators of employee wellbeing. As a part of our interview series called “How Employers and Employees are Reworking Work Together,” we had the pleasure to interview Victor Bilgen.

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A Model Lessons Learned System – The US Army

Conversation Matters

The US Army Lessons Learned system has evolved over 40 years to become a model lesson learned system. What began as an AAR process in the 1970s has become a robust system of identifying, collecting, analyzing, transferring, and moving lessons learned at all levels of command. Elements of a Robust Lessons Learned System.

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Hardest tech roles to fill (+ solutions!)

Hacker Earth

Technology has evolved drastically over the last decade and is only expected to continue transforming. Software architects . The unicorns of the tech job market, software architects make high-level design choices and define software coding standards. The solution . Software architect. Software developer.