The Official Knowledge Management Cheat Sheet. Big US businesses lose $47M in productivity each year due to poor knowledge management. What is knowledge management? But unless you collect all the knowledge somewhere, you’re going to lose it. MORE

But, you should also be focused on collecting feedback from your new employees throughout the onboarding process. Why You Should Collect Employee Feedback Throughout Onboarding (and Beyond). The onboarding process is when your new employees begin to really learn about your organization. MORE

But today, expanding internet connectivity and the rise of knowledge-based economies is enabling organizations to hire skilled workers across geographical boundaries of states and even countries. Then there is the issue of rapidly advancing technology, compliance needs and other business-related processes that require continued training. When expectations are high, solutions need to be equally gratifying. MORE

For many organizations, systems with a knowledge base—such as SocialChorus, Digital Signal, Ryver, ServiceNow and Zendesk—can increase employee engagement, eliminate paper processes and make information available faster and in more useful ways for employees. These platforms continue to improve the end-user experience through better interfaces, experts say. Mercer’s Johnson says that despite ongoing improvements in these digital tools, challenges remain. “We MORE

The collective knowledge possessed by your team members is one of your company’s most valuable assets. Of course, your team’s collective knowledge can only become collective if your employees actively and consistently share it with one another. Why is Knowledge Sharing So Important? MORE

We’re building Spoke on a fundamental premise: we believe business software can be lightweight and delightful. Underlying that premise is a fact we talk about less, but is very important—other internal ticketing and knowledge base solutions are not lightweight and delightful. Some ticketing systems were re-purposed from other use cases like customer success or engineering, resulting in a Frankenstein system that’s overly complex and unintuitive. MORE

“The value of a business is a function of how well the financial capital and the intellectual capital are managed by the human capital. Today, the role of HR has diversified from traditional ‘hiring and firing’ to ‘strategizing and controlling’ the overall activities in an organization. As the role of HR has become more crucial than ever, managing HR activities and maintaining coordination among the employees has become more difficult than ever. Manage financial information. MORE

We’ve created this guide to help you build the perfect internal Knowledge Base. We’ve kept it in plain English, avoiding jargon whenever possible, much in the same way we advise you to do in your Knowledge Base. Learn what a knowledge base is and why you need one. Keep your knowledge base relevant. We’ll show you how to get up and running with an internal knowledge management system your staff actually use. MORE

Find, hire, and onboard top talent. Design and manage your company’s benefits. And on top of that, manage the challenges—things like complying with various state and overseas regulations—created by ever-more distributed teams and the evolving makeup of the modern workforce. There is a category of products that helps reduce the amount of time HR teams spend on these administrative tasks: ticketing systems. Why HR teams need ticketing systems. MORE

As reported by McKinsey , a single employee “spends an estimated 28 percent of the workweek managing e-mail and nearly 20 percent looking for internal information or tracking down colleagues who can help with specific tasks.” . How to use a wiki to guard against knowledge loss . MORE

You’d be hard-pressed to find an owner or manager that doesn’t recognize the importance of employee engagement. then store these files on a centralized internal knowledge base. Scheduling employee work based on project deadlines , not time (i.e., MORE