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The Official Knowledge Management Cheat Sheet


The Official Knowledge Management Cheat Sheet. Big US businesses lose $47M in productivity each year due to poor knowledge management. What is knowledge management? But unless you collect all the knowledge somewhere, you’re going to lose it.

How Knowledge Base Makes Your HR Work Smartly And Effectively


“The value of a business is a function of how well the financial capital and the intellectual capital are managed by the human capital. Today, the role of HR has diversified from traditional ‘hiring and firing’ to ‘strategizing and controlling’ the overall activities in an organization. As the role of HR has become more crucial than ever, managing HR activities and maintaining coordination among the employees has become more difficult than ever. Manage financial information.


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Internal Knowledge Base: How to Create a Corporate Wiki


As reported by McKinsey , a single employee “spends an estimated 28 percent of the workweek managing e-mail and nearly 20 percent looking for internal information or tracking down colleagues who can help with specific tasks.” . How to use a wiki to guard against knowledge loss .

The Twine Guide to Building Your Internal Knowledge Base

Twine App

We’ve created this guide to help you build the perfect internal Knowledge Base. We’ve kept it in plain English, avoiding jargon whenever possible, much in the same way we advise you to do in your Knowledge Base. Learn what a knowledge base is and why you need one. Keep your knowledge base relevant. We’ll show you how to get up and running with an internal knowledge management system your staff actually use.

The Brief Guide To Collecting Employee Feedback During Onboarding

Vantage Circle

But, you should also be focused on collecting feedback from your new employees throughout the onboarding process. Why You Should Collect Employee Feedback Throughout Onboarding (and Beyond). The onboarding process is when your new employees begin to really learn about your organization.

We built Spoke to be better than other ticketing systems. Here’s why.


We’re building Spoke on a fundamental premise: we believe business software can be lightweight and delightful. Underlying that premise is a fact we talk about less, but is very important—other internal ticketing and knowledge base solutions are not lightweight and delightful. Some ticketing systems were re-purposed from other use cases like customer success or engineering, resulting in a Frankenstein system that’s overly complex and unintuitive.

Here’s How Digital Collaboration Tools Are Improving Communication


For many organizations, systems with a knowledge base—such as SocialChorus, Digital Signal, Ryver, ServiceNow and Zendesk—can increase employee engagement, eliminate paper processes and make information available faster and in more useful ways for employees. These platforms continue to improve the end-user experience through better interfaces, experts say. Mercer’s Johnson says that despite ongoing improvements in these digital tools, challenges remain. “We

How to Tackle the Engagement Crisis in a Remote Workforce?


But today, expanding internet connectivity and the rise of knowledge-based economies is enabling organizations to hire skilled workers across geographical boundaries of states and even countries. Then there is the issue of rapidly advancing technology, compliance needs and other business-related processes that require continued training. When expectations are high, solutions need to be equally gratifying.

6 Ways to Encourage Knowledge Sharing in the Workplace


The collective knowledge possessed by your team members is one of your company’s most valuable assets. Of course, your team’s collective knowledge can only become collective if your employees actively and consistently share it with one another. Why is Knowledge Sharing So Important?

6 Employee Benefits That Will Drive Engagement In 2020


You’d be hard-pressed to find an owner or manager that doesn’t recognize the importance of employee engagement. then store these files on a centralized internal knowledge base. Scheduling employee work based on project deadlines , not time (i.e.,