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Guru Knowledge Base Software

HR Lineup

In today’s fast-paced business environment, effective knowledge management is the key to enhancing productivity, streamlining workflows, and ensuring that teams have access to accurate and up-to-date information. Real-time Updates: Knowledge is dynamic, and Guru recognizes this fact.

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Developing Customer Service Skills During COVID-19

Professional Alternatives

Many managers are trying to work through the impact that Coronavirus is having on their businesses and their employee’s customer service skills. How covid-19 affects various industries and brands depends on the kind of product or service that they render. — 4) Improve Knowledge Sharing.

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SABIO

HR Lineup

Sabio is a cutting-edge knowledge management software that has redefined the way organizations harness and utilize their internal knowledge resources. This software offers a comprehensive solution for knowledge capture, organization, retrieval, and sharing. The post SABIO appeared first on HR Lineup.

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Everything You Need to Know about Call Center Training

PSB

In this post, we’ll explore why this training is essential, its advantages, best practices, software solutions, and more. It’s useful for in-office settings where all trainees are present. What is call center software? Call center software is like a toolbox for call center agents. Let’s get started.

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How to Reduce Wasted Admin Time and Become a More Efficient Company

The Bot Platform

It unveiled that if productivity was increased by the same amount, an extra £33.9 “If only HP knew what HP knows, we would be three times more productive,” so famously said Hewlett Packard CEO Lew Platt. He was talking about knowledge management. billion could be added to British GDP each year!

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The Hybrid Workplace: What it is, why it matters, and how to implement it in your workplace

ThoughtFarmer

This challenged the previously held assumption that remote work environments hinder productivity. Employers suddenly found themselves at a crossroads, trying to appease employees while balancing business and productivity goals. . Even if they join via video, there are potential side conversations they may miss out on.

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Staying Together While Working Apart

Conversation Matters

Managers can feel equally in the dark, unaware that a team member might need information for a report, is being overwhelmed with requests, or that a project is falling behind schedule. . TechnipFMC’s Knowledge Management team of 12 members, is remote. Program managers hold a weekly 1:1 with each person reporting to them.