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3 Reasons Conversational Technology Should Be on Your Radar

HRExecutive

One key feature of Alexa is that she is pretty much always there, just waiting for me to ask her to do something, to help, to give me information, to remind me of something important. Information Access and Retrieval. McKinsey research in 2012 estimated that knowledge workers spend as much as 1.8

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KM professorship at Kent State

Knowledge Musings

The Kent State University program on Information Architecture and Knowledge Management has announced a new professorship, sponsored by Goodyear: IAKM Accepting Applications for Goodyear Professor Position. It has three concentrations: Information Architecture, Information Use and Knowledge Management.

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Five Actions Organizations Can Take to Increase Knowledge Sharing

Conversation Matters

Facebook (and similar social media brought in-house) does not build relationships but it does give people more information about others than they would find in the company directory and that’s a great help in finding people they might want to have a conversation with. Build Knowledge Sharing Processes into the Workflow. Meeting Space.

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The 15 Top Call Center Software Platforms for 2024

Rallyware for Human Resources

Integration capabilities : Integration with various customer relationship management (CRM) systems and other business tools allow for seamless data sharing. Founded in 2001, the company counts 2,500+ enterprise, mid-market, and SMB customers in more than 100 countries.

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My Bookshelf

Thrive Global

Check out the easiest way for you to get informed or inform others ?? Technology’s proliferation of free, accessible knowledge has incited opportunities around self-education today?—?much Just like a stretched elastic stores potential energy, a critical mass of “information” accumulated by an individual stores economic value.