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3 Reasons Conversational Technology Should Be on Your Radar

HRExecutive

One key feature of Alexa is that she is pretty much always there, just waiting for me to ask her to do something, to help, to give me information, to remind me of something important. Information Access and Retrieval. I interact with Alexa so often these days, it is kind of hard to remember LBA—life before Alexa. Advertisement.

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KM professorship at Kent State

Knowledge Musings

The Kent State University program on Information Architecture and Knowledge Management has announced a new professorship, sponsored by Goodyear: IAKM Accepting Applications for Goodyear Professor Position. It has three concentrations: Information Architecture, Information Use and Knowledge Management.

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Five Actions Organizations Can Take to Increase Knowledge Sharing

Conversation Matters

Each approaches knowledge sharing from a very different direction and in that sense each adds something unique to the mix. Build knowledge sharing processes into the workflow. In the last post I talked about why relationships are so necessary for knowledge sharing. Help people build relationships with each other. Social Events.

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The 15 Top Call Center Software Platforms for 2024

Rallyware for Human Resources

Integration capabilities : Integration with various customer relationship management (CRM) systems and other business tools allow for seamless data sharing. For call centers, the time is ripe to adopt cutting-edge solutions – AI, IoT , 5G – while boosting agents’ Emotional Intelligence (EI). What Is a Call Center?

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My Bookshelf

Thrive Global

Check out the easiest way for you to get informed or inform others ?? So much had (and has) changed in my life over those years, so I feel really accomplished, having clung to the self-motivation needed to stay committed to learning and growing. And the Infovore’s Dilemma ??Check Rather, it’s been an enriching experience.