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Crafting Your IT Dream Team: Building a Robust Helpdesk Support Department

Professional Alternatives

Strong communication and interpersonal skills are essential for building rapport with users and ensuring a positive support experience. Problem-Solving and Analytical Thinking Helpdesk support technicians should possess strong problem-solving and analytical thinking skills.

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Recruiting the Best Mortgage Talent in the Real Estate Industry

Professional Alternatives

[link] The Key to Success: Recruiting the Best Mortgage Talent in the Real Estate Industry ‍ Image Source: Unsplash The importance of recruiting the best mortgage talent in the real estate industry Recruiting the best mortgage talent is crucial for success in the real estate industry.

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People Analytics and HR-Tech Reading List

Littal Shemer

This list of People Analytics and HR-Tech books is not exceptional. So here is my People Analytics and HR-Tech reading list on Kindle (no paper books, as I like the trees), ordered chronologically from newest to oldest. People AnalyticsBuild the Value Chain This book, by Littal Shemer Haim , is not a typical textbook.

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15 HR Analytics Case Studies with Business Impact

Analytics in HR

It is time that HR analytics starts to show the value it delivers to the business. This is hard to do as people analytics is still an emerging field. For this article, I have collected 15 of the best HR analytics case studies I’ve come across in the past two years. 15 HR Analytics Case Studies.

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7 Steps to Building a Successful Talent Acquisition Team (+Netflix Case Study)

Analytics in HR

An effective talent acquisition team ensures a competitive advantage by bringing in skilled individuals, improving retention rates, and promoting diversity and inclusion, leading to enhanced innovation and financial performance. What is the difference between talent acquisition and recruitment?

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Organizations are Focused on Using People Analytics As a Competitive Advantage

HR Bartender

Earlier this year, the Society for Human Resource Management (SHRM) held its first People Analytics conference. One of the key points that Phillips discussed was how organizations are making people analytics not just a part of their operation but a part of their culture. Leadership. Experimentation. Be prepared to participate.

Analytics 301
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How Can HR Contribute to Business Growth and Help Envision Future Success?

HR Digest

There are many considerations here for how HR can contribute to business growth: Analyze the labor market and understand what the competition is doing as well as relevant trends and policies Provide competitive benefits and opportunities for employees Select the right avenues for recruitment and carefully assess the quality of candidates from each (..)