Remove Knowledge Management Remove Productivity Remove Video Recruiting Remove Wellness
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Bersin: Don’t overlook these 8 factors in creating your new hybrid plan

HRExecutive

Advertisement What we are seeing is that developing an effective, safe and productive approach to hybrid work takes planning and work across the enterprise. Work scheduling, management processes, systems and tools, benefits policies and much, much more all have to be factored in. The innovations are astounding.

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6 workplace changes we can expect in the 2020s

Workable

The workplace changes we face are significant, and they primarily challenge our well-established MOs. According to Josh Bersin, the value of the EX industry rose to $15 billion during the pandemic, which included surveys, feedback, case and knowledge management, and other developments. Screening call / one-way video interview.

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Developing Customer Service Skills During COVID-19

Professional Alternatives

Many managers are trying to work through the impact that Coronavirus is having on their businesses and their employee’s customer service skills. How covid-19 affects various industries and brands depends on the kind of product or service that they render. — 4) Improve Knowledge Sharing.

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The Ultimate Guide to Digital Employee Experience (DEX)

Recruiters Lineup

With the growing trend of remote work and the need for agility, businesses must prioritize digital employee experience (DEX) to ensure their employees are engaged, productive, and satisfied. The goal of DEX is to ensure that employees have a positive and productive experience with digital tools and technologies.

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Everything You Need to Know about Call Center Training

PSB

In this post, we’ll explore why this training is essential, its advantages, best practices, software solutions, and more. It’s a way to assess how well employees take calls under pressure and identify improvement areas. What is call center software? Call center software is like a toolbox for call center agents.

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Degreed Experiments with Emerging Technologies

Degreed

We’ve been building learning products for a long time, but the way we build products is changing. With the incorporation of AI, product experiences are less predictable and deterministic. You don’t really know what an AI-powered product will be like until you can play around with it. Why Degreed Experiments?

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What are Corporate Learning Management Systems?

TrustRadius HR

Corporate learning management systems allow companies to address their needs for knowledge management and employee training within one platform. The video below gives an overview of common features and use cases of corporate LMS software. These allow managers and HR professionals to customize the content as needed.