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3 Reasons Conversational Technology Should Be on Your Radar

HRExecutive

And that is the hallmark or signature of any essential technology – once you adopt it into your workflow and rhythm, you can’t imagine not having that technology available. Cuban and others see the enormous potential in conversational and voice-enabled technologies. Advertisement. Information Access and Retrieval.

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Assessing Values in Online Technology Part 4

HR Examiner

Assessing Values in Online Technology. Ten Things We Learned. In part one in this series we revealed the abstract and methodology of the study and then the ten things we learned in part two. In part one in this series we revealed the abstract and methodology of the study and then the ten things we learned in part two.

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Contact Center & CX Trends 2019 (Part 2)

Aberdeen HCM Essentials

In the first post of this three-part series, we noted that now is the time of the year CX leaders are evaluating their 2018 activities and planning for 2019. Aberdeen’s recent survey of CX leaders helped us uncover the top technologies companies plan to incorporate in their CX technology toolbox in 2019.

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Organizational Learning Strategy: The What, Why and How

Analytics in HR

An organizational learning strategy enables a company to keep learning, improving, and developing new capabilities based on past successes and failings. Let’s have a look at all you need to know about creating an organizational learning strategy. Contents What is organizational learning?

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HR Tech Weekly: Episode #210: Stacey Harris and John Sumser

HR Examiner

Hosts Stacey Harris and John Sumser discuss important news and topics in recruiting and HR technology. Air Date: March 7, 2019. Stacey Harris provides an update from the X4 2019 Qualtrics Conference. Paradox, an Assistive Intelligence Platform for Talent Experience Announces 2019 Growth Plans and Funding Link ».

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Verint Engage 2019 Conference Takeaways

Aberdeen HCM Essentials

Discussions with customers were particularly insightful — I was able to learn how they use various technologies such as workforce optimization, interactive virtual agents (IVA), voice biometrics, and analytics. I was in Orlando two weeks ago attending Verint’s annual user conference, Engage. Go-to-Market Overview. Self-service.

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Contact Center & CX Trends 2019 (Part 3)

Aberdeen HCM Essentials

In the final post of our three-part series, we’ll cover the three technologies which CX leaders plan to increase their adoption of in 2019. If you missed our prior two posts, the first observed the benefits and use cases of the top three technologies CX leaders plan to adopt in 2019. to set themselves apart.