WorkTech
APRIL 22, 2020
Guru announced a $30 Million Series C for a knowledge management platform that integrates across enterprise applications. Knowledge management has direct ties to learning, emerging models of work (distributed, remote, etc.), and internal workforce mobility.
HR Examiner
NOVEMBER 17, 2020
Assessing Values in Online Technology. Ten Things We Learned. In part one in this series we revealed the abstract and methodology of the study and then the ten things we learned in part two. In part one in this series we revealed the abstract and methodology of the study and then the ten things we learned in part two.
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Bersin with Deloitte
NOVEMBER 16, 2018
Just as you tailor offerings and manage your interactions in the external world to attract and serve customers, the way you manage knowledge is an opportunity to build that same rapport with your workforce. 2019 Global Human Capital Trends survey. Lots of knowledge, not a lot of management. Related links.
Aberdeen HCM Essentials
DECEMBER 20, 2018
In the first post of this three-part series, we noted that now is the time of the year CX leaders are evaluating their 2018 activities and planning for 2019. Aberdeen’s recent survey of CX leaders helped us uncover the top technologies companies plan to incorporate in their CX technology toolbox in 2019.
Analytics in HR
MARCH 2, 2022
An organizational learning strategy enables a company to keep learning, improving, and developing new capabilities based on past successes and failings. Let’s have a look at all you need to know about creating an organizational learning strategy. Contents What is organizational learning?
Aberdeen HCM Essentials
JUNE 5, 2019
Discussions with customers were particularly insightful — I was able to learn how they use various technologies such as workforce optimization, interactive virtual agents (IVA), voice biometrics, and analytics. Dell highlighted how using an IVA helped the firm improve online conversion rates in its e-commerce program by 7.5x
Aberdeen HCM Essentials
DECEMBER 28, 2018
In the final post of our three-part series, we’ll cover the three technologies which CX leaders plan to increase their adoption of in 2019. If you missed our prior two posts, the first observed the benefits and use cases of the top three technologies CX leaders plan to adopt in 2019. to set themselves apart.
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