Technology has brought HR a long way – but we still have much further to go


By 2028, most simple HR admin queries will probably be dealt with by chatbots, training will be done in virtual classrooms, and video interviews and gamification assessments will replace face-to-face hiring interviews. Although taking the next step in your HR tech journey can sometimes be daunting, with the right approach, communication and training it could really enhance your organisation and free you from doing basic tasks that can be automated.