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Cracking the Retention Code: Why Do Call Centers Have High Turnover Rates?

Payactiv

per hour, which amounts to a total yearly salary of about $38,000 for full-timers. Long Hours Call centers are typically staffed during the evenings, weekends, and holidays. The cost of recruiting, hiring, and training new agents. It’s pretty simple to calculate your organization’s turnover as a percentage. Let’s explore.

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HR Tech Awards 2025 Winners Announced

Ben Eubanks

According to nearly 10 years of gathering data in the market, we estimate that 5,000+ technology providers exist across the entire landscape of HR, talent, learning, and related categories. This isnt just about recruiting tools or just about learning systems. For more details on the program, please visit HRTechAwards.org to learn more.

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8 Employee Incentives That Work: Best Practices from US MNCs

Empuls

Employee incentives that work are essential for boosting motivation, engagement, and productivity within an organization. Research consistently shows that effective incentive programs lead to higher performance levels, lower turnover rates, and ultimately, a stronger bottom line. What is an Employee Incentive?

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How to Improve Employee Engagement in Retail: Importance, Ideas & Solutions

Vantage Circle

A McKinsey study discovered that the turnover rate in the retail industry is 70% higher than in other industries. Has this always been the case in the retail industry? Dive into the blog below to learn about the importance of employee engagement, along with strategies and solutions for fostering retail employee engagement.

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How Human Resources Contributes to an Organization’s Strategy in 10 Ways

AIHR

HR activities and processes include core functions like recruitment, training, performance management, and employee engagement. Its contribution is measured not only in compliance or engagement scores, but in real business impact helping companies scale, adapt, and deliver on their strategic objectives. They lead to efficiency.

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Creating a Salary Structure for UAE Businesses

Bayzat

Some key provisions of the UAE Labour Law include: Minimum wage : The law gives a minimum wage for employees, which must be included in the salary structure. Some key provisions of the UAE Labour Law include: Minimum wage : The law gives a minimum wage for employees, which must be included in the salary structure.

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The Top 9 Ways to Improve Employee Loyalty in 2022

Empuls

By arming employees with the right tools to be more efficient - and incentives to do their best work - engagement happens as a side effect, and your best employees are much less likely to start searching for greener grass. Work hours and human resources go toward finding replacements rather than investing in company growth.